We have an exciting new role for a Customer Relations Manager based at our Abney Court care home in Cheadle. As an experienced sales and business development professional who thrives on meeting and exceeding revenue targets, you will promote Abney Court through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.
Key Responsibilities
* Achieve targets for resident occupancy and average weekly fee.
* Promote the care home and drive enquiries through events, sponsorships, and PR.
* Communicate accurate information to prospective clients about our facilities, services, and prices.
* Monitor competitor landscape and identify market opportunities.
* Collaborate with the Home Manager and Head of Departments.
* Complete all required reports accurately and on time.
* Be available for evening and weekend meetings and events as required.
What Were Looking For
* Consultative sales approach.
* Self‑motivated, flexible, and enthusiastic.
* Collaborative, sharing ideas and information.
* Highly organised, managing multiple priorities.
* Customer service oriented.
Benefits
* Dynamic, growing organisation dedicated to outstanding care.
* Supportive, inclusive team environment.
* Competitive salary and commission structure alongside a comprehensive benefits package.
* Make a meaningful impact on residents’ lives.
We are committed to recruiting diverse, talented people who share our passion for helping others.
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