As one of our Assistant Shop Managers, it is your responsibility to assist the Shop Manager with leading, training, and working alongside our hardworking team, preparing fresh ingredients and producing sandwiches, baguettes, and other food products in line with our Company standards, whilst providing excellent customer service and selling high-quality fresh food.
You will assist the Shop Manager with the day-to-day running of the store, supervising the team and running the shop at various times during the week when the Manager is off, ensuring the growth of the business through increasing sales, controlling costs, and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
Key Responsibilities:
* Ensuring store schedules and objectives are met by employees, successfully managing and controlling all aspects of the shop
* Assisting the Shop Manager with training, leading, and developing the team
* Greeting customers and creating an inviting experience
* Receiving and checking daily deliveries
* Assisting with the management of branch stock and produce
* Maintaining shop displays
* Having excellent knowledge and understanding of products
* Preparation of food in line with the specification
* Food and produce quality control
* Maintaining the highest level of hygiene and food safety standards
* The ability to work efficiently within a team
* Cash handling, and till operation, and banking
* Opening or closing the shop when required
* Running shifts at various times during the week and when the manager is on annual leave
* Driving sales and minimizing wastage
* Providing great service experiences for your customers
* Working together and assisting the Shop Manager with leading and training the team as required
* Achieving consistently high standards
About Us:
Wenzel's was established in 1975 and has since become a favorite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, and Surrey. We believe in delivering quality products at affordable prices and, of course, delivering them with outstanding customer service.
What We Offer:
* Free meal provided every shift and 50% off all other food
* Enrollment to Company Pension Scheme
* Holiday entitlement of 28 days including bank holidays
* Day off for your Birthday - paid day off in addition to your holiday entitlement
* Staff incentives including competitions and bonus schemes
* Excellent training, including apprenticeship opportunities as well as lots of career progression and development programs
* Free employee benefit scheme, offering discounts at almost 1000 online and in-store retailers, gyms, restaurants, cinemas, travel, and lots more
* A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support
PAY & HOURS: We offer a competitive pay of £27,000 per annum, and a working week is 39 hours. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
What We're Looking For:
Experience with team leading or supervising within food service or a retail setting. A good communicator with a track record of success in previous roles. Able to take responsibility within a fast-paced environment and provide high levels of customer service.
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