Our client are a leading distributor of painting and decorating materials with an empahsis on family values at the heart of the companies values. They have a very busy branch in the Chandlers Ford area and are in need of a Part Time Accounts Administrator to join their busy and successful team. The role is a 24 hours a week working 8-5 Wednesday, Thursday and Friday. The responsibilities of the role are as follows: • Making contact with customers by the appropriate means to chase and recover outstanding monies or arranging for others to do so. • Managing the credit control process using local knowledge and reference to Company Systems • Establishing and building good relationships with customers over all aspects of credit/cash/accounts payments • Dealing effectively with customer queries and complaints relating to their accounts • Efficient processing of new customer credit and cash card accounts • Maintaining customer records and credit limits on credit accounts • Reviewing credit limit reports • Filing documentation daily (by location) and organising disposal as appropriate • Follow all relevant procedures regarding manual dockets, cash refunds and returns notes to ensure completeness and accuracy of records • Maintaining records and issuing manual documentation to all branches within the Region • Ensuring till discrepancies are investigated and reported • Visiting branches to provide support and training as required • Producing correspondence (and quotations) as required Our client are looking for someone with experience as an Administrator and a track record within a customer service role. Additionally you will need to have experience of accounts and the Credit Control processes. On offer from our client are the following benefits: • Full time equivalent salary of £29,000 (40 hours) Pro Rata'd down to £17,400 (24 hours) • 31 days holiday including bank holidays increasing with service • Free life assurance • 5% of your salary employer contribution to the pension plan (subject to employee contributions) • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it • Colleague discounts give you huge savings on your home improvements • Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents • Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments • Discounts and rewards with selected partners - major high street brands, supermarkets etc • Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis, • Staff uniform and uniform cleaning tax relief • Comprehensive Induction Programme • After a qualifying period, you will also be eligible for additional benefits such as profit-related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District If you are looking for your next challenge and are interested in this part time opportunity please apply now! Please note that due to the high volumes of applicants we receive, you will only be contacted if you have been shortlisted for the position due to your relevant skills and experience