Job Title: Customer Care Assistant at McDonald's
Join our team at McDonald's, one of the most recognised brands worldwide, committed to core values: Serve, Inclusion, Integrity, Community, and Family. We foster a safe, respectful, and inclusive workplace, providing quality jobs and opportunities for all.
Responsibilities:
1. Be the welcoming face of the restaurant, engaging positively with customers.
2. Ensure the customer areas are clean and inviting, including dining areas and toilets.
3. Organise and participate in special events and activities to enhance customer experience.
4. Address and look after customers' specific needs, maintaining high standards of service.
5. Establish and maintain positive communication with customers and inform the manager about customer satisfaction.
Requirements:
* Friendly, welcoming, courteous, and helpful demeanor.
* Excellent communication skills, including attentive listening, face-to-face verbal communication, and eye contact.
* Ability to work efficiently in a high-energy, fast-paced environment while maintaining high energy levels.
* Ability to work well as part of a team.
Benefits:
Our benefits package includes holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and much more.
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