At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Role Overview
As a global leader in application and API security, F5 is expanding its capabilities into AI Runtime Security, ensuring organizations can safely operationalize Generative AI across critical business workflows. This position is a Product Specialist Solutions Engineer specifically focused on winning and expanding Tier-1 and Tier-2 Financial Services (FS) customers.
You will be the technical front line in complex AI security deals, sitting at the intersection of securing AI inference, agentic systems, and enterprise LLM deployments. Working with F5’s AI Runtime Security portfolio (formerly CalypsoAI), you will earn credibility with senior security, risk, and data stakeholders at the world's largest banks, insurers, and payment providers.
You Will:
1. Drive the Sales Motion: Partner with Enterprise Account Executives through the full sales cycle, from technical discovery and qualification through POCs, security reviews, and final technical close.
2. Design Tailored Architectures: Create solution designs that map F5's AI security capabilities to complex FS environments, including hybrid cloud, legacy cores, and existing data platforms.
3. Execute High-Impact Demos: Build and deliver compelling demonstrations of inference-layer protection, model red-teaming, and agent defense that prove value against FS success criteria like fraud reduction and compliance.
4. Navigate Risk & Compliance: Serve as a domain expert on AI/model risk, operational resilience, and regulatory frameworks, leading technical responses for RFIs/RFPs and security questionnaires.
5. Influence the Product Roadmap: Work cross-functionally with Engineering and Product teams to relay field feedback from FS customers, ensuring our AI security portfolio evolves with industry-specific needs.
6. Ensure Customer Success: Support the onboarding of new wins, providing clear architectural documentation and best-practice handovers to the Customer Success team.
You Have:
7. Experience: 5+ years in a customer-facing technical role (Solutions Engineer, Security Architect, or similar) within enterprise B2B SaaS.
8. Technical Domain Expertise: A strong background in cybersecurity and AI, with hands-on understanding of LLMs, inference-layer guardrails, and data protection in production environments.
9. Industry Knowledge: Practical familiarity with FS reference architectures, risk management, and compliance topics such as AML/KYC and data privacy.
10. Strategic Communication: The ability to translate complex AI security challenges into simple, actionable narratives for both technical teams and non-technical executives.
11. Desired Background: Experience supporting global banks or payment networks, or a background in software/ML engineering before moving into customer-facing roles.
What Success Looks Like:
12. Market Impact: High win-rates on qualified opportunities and successful POC execution within the FS vertical.
13. Speed to Value: Rapid adoption of initial AI security use cases for new FS customers.
14. Sales Partnership: Acting as a proactive "co-pilot" to Account Executives, providing dependable technical leadership in high-stakes meetings.
15. Architectural Excellence: Delivering high-quality solution designs that satisfy rigorous FS security reviews and penetration-test findings.
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The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.