Build the Future of Guest Search & Discovery Forge Holiday Group (Sykes Holiday Cottages, Forest Holidays, UKCaravans4Hire, Bachcare) is on a mission to make every holiday effortless, personalised, and unforgettable. We’re in the middle of a major product and AI-driven transformation, led by our Chief Product Officer, Jule Owen, who joined in 2025. From reimagining apps to applying machine learning for smarter guest journeys, we’re shaping the way millions of guests explore and book holidays. We’ve already made several key product hires, now we’re scaling further. This is your chance to join a high-impact, commercially focused product team and transform how guests find their perfect stay. Here’s The Deal: Salary: £55,000 – £65,000 DOE Hybrid working: 2 days/week at Chester HQ Team: Guest Experience Product team, reporting to Head of Product, Guest Experience Culture: Collaborative, fast-paced, and obsessed with using data, ML, and UX to create seamless discovery experiences. About the Product Manager – Search & Discovery Role: High Impact, Data-Driven, Guest-Focused Your mission: help millions of guests find their perfect holiday faster, smarter, and with more delight. You’ll own the search and discovery experience across web and app, making it intuitive, relevant, and personalised. Why This Role Matters: Improve findability, relevance, and ranking for every guest Drive commercial outcomes through smarter, data-informed discovery journeys Shape one of the most critical guest touchpoints, balancing usability with performance Experiment with ML, analytics, and UX to continuously enhance the guest experience If you love solving complex problems with data, building high-performing digital experiences, and turning insights into impact, this role is for you. What You’ll Do: Own the product vision, strategy, and roadmap for search and discovery Partner with Data Products (ML) team to optimise relevance, ranking, and recommendations Lead discovery and prioritisation, balancing guest needs, commercial goals, and technical feasibility Collaborate with UX to improve filtering, performance, and overall findability Use analytics, experimentation, and guest insight to measure and drive impact Champion simple, intuitive experiences that help guests quickly find their perfect stay. Who You Are: Experienced Product Manager with strong discovery, prioritisation, and delivery skills Analytical, data-driven, and confident translating insights into product direction Comfortable working with ML, search, and recommendation systems Deep understanding of what makes great search and discovery: UX, performance, and content quality Collaborative, curious, and adaptable in fast-paced, cross-functional environments In-depth understanding of B2C customer behaviour and trends. Bonus Points For: Experience in search, ranking, recommendation, or personalisation systems Background in travel, marketplaces, or e-commerce Familiarity with ML concepts such as relevance scoring, feedback loops, and recommendations What We Offer Annual bonus scheme linked to company performance. 33 days’ holiday (including bank holidays), plus up to 5 extra with long service. Birthday day off 2 volunteering days per year. Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay). Discounts on stays with our brands wellbeing offers. Health cash plan & life assurance. Training & development opportunities. 24/7 mental health support. On-site gym and parking at Chester HQ (near train station). Employee savings scheme long service awards. Inclusion & Belonging: We’re at our best when everyone can bring their authentic self to work. We welcome applicants from all backgrounds and experiences. If you need adjustments during the recruitment process, our team will be happy to help. Apply today! Shape the future of how guests discover their next holiday, and make a real impact in a values-driven, innovative team.