Senior Court Custody Manager - Grampian (Aberdeen, Peterhead, & Forfar)
Permanent contracts on 42 hours per week. Annual Salary £38,395
Who is GEOAmey?
GEOAmey is a 50:50 joint venture company from GEO inc based in the United States, one of the world’s largest correctional services provider and Amey, one of the largest infrastructure and consulting companies in the UK. GEOAmey provide all court custody and escorting services in England, Wales and Scotland between prisons, police stations and courts. In Scotland we also supervise all visits outside of the prison system including hospital appointments.
We have 150 vehicles; 8 vehicle bases and have officers employed across 50 court locations across Scotland. You will be trained to ensure that all prisoners, regardless of any allegations or convictions, are dealt with consistently, fairly and in line with well-developed rules and regulations.You’ll have a position of trust and responsibility, and you’ll need to remain calm under pressure and adapt to changing situations. You’ll be joining our fantastic officer community of over 2,000 officers across the UK, 670 of which are in Scotland all of which provide a vital public service across the communities in which we live.
Main Purpose:
Responsible for the profitable delivery of a devolved profit and loss account, within service and contract requirements, to deliver overall profitability and service for the relevant Court cluster and for GEOAmey.
Key Responsibilities:
* Manage the overall operation of your Court cluster to meet profit targets within the devolved P&L account.
* Understand key profit drivers, and direct all efforts to ensuring a profitable return from the Court cluster.
* Understand the operation, the planning process and all other business system processes and ensure consistent application of GEOAmey SOP’s across the Area.
* Achieve service standards as stipulated in the contract.
* Develop excellent understanding of the contract to ensure best value for GEOAmey.
* Manage, motivate and lead GEOAmey employees to maximise their performance and productivity.
* Ensure all employees working in your area of responsibility are fully aware of company policies, procedures and contractual requirements.
* Work as part of the Regional team towards the achievement of the Region and GEOAmey’s objectives.
* Develop and maintain positive relationships with key stakeholders including Court employees, Prison staff and Governors in order to influence them positively towards supporting GEOAmey’s objectives.
Delivering Excellence
* Lead on performance and contract management of cluster.
* Encourage team to constantly strive for higher standards.
* Manage the operational team within the cluster to deliver the contract expectations, contract KPI’s and overall performance objectives.
* Gives specific feedback to help improve performance, and works hard through honest conversations to improve areas of under performance
* Sets high personal standards by example.
* Ensures procedures are carried out in an accurately and timely way.
Leading Change:
* Clearly communicate business challenges to employees, helping them understand how they can contribute to the success of GEOAmey.
Health, Safety & Compliance:
* Ensure compliance with Health and Safety policies and procedures within the cluster.
* Monitor service delivery to safeguard the health and safety of employees, those in our care, and other agencies.
* Promote a strong safety culture, ensuring employees are always aware of their personal safety.
* Implement policies related to Health and Safety.
* Demonstrate knowledge of risk assessments and ensure compliance with Standard Operating Procedures (SOPs).
* Provide accurate and timely business information as required.
* Drive continuous improvement to meet targets while ensuring profitability.
* Reinforce compliance standards and safety practices across the team.
Essential Requirements:
* Proven experience in people management within a unionised environment.
* Ability to operate effectively across multiple sites.
* Strong interpersonal and communication skills.
* In-depth knowledge of Health and Safety legislation.
* Proven ability to build and maintain relationships with key stakeholders.
* Strong influencing and persuading skills.
* Excellent communication skills.
* Knowledge of risk assessment techniques.
* Valid Driving Licence.
* Computer literacy.
* Self-motivated, driven, and tenacious.
* Confidence to challenge the status quo and support the achievement of business objectives.
Desirable:
* Experience working in a secure environment, with an understanding of judicial systems and the criminal justice system.
* Operational and/or logistics experience in a private sector environment.
Key Competencies:
* Organisational and planning skills.
* Strong interpersonal skills.
* Effective time management and prioritisation skills.
* Ability to manage and influence people.
* Teamwork and collaboration.
Here are some of our benefits:
* 25 days annual leave
* Company pension scheme
* Life insurance
* Retail discounts and benefits platform, including a company provided reloadable Spree card
* Access to free unlimited mental health support & financial wellbeing via the award-winning UNUM app
* Healthcare scheme (HSF), 24/7 GP support, personal training session & nutritionist access (twice yearly via online)
* Enhanced family friendly benefits (Maternity / Paternity)
* Opportunities for career advancement and professional development
* Comprehensive training programmes to enhance your skillsand knowledge
* Meaningful work that contributes to the Criminal Justice System
Vetting
As part of our commitment to maintaining a safe and secure environment, all successful applicants will be required to go through an Enhanced Disclosure application process with Disclosure Scotland.
The Enhanced Disclosure process is designed to assess your suitability for a position that involves working with children and/or vulnerable adults, sensitive information, or circumstances where trust is paramount. It involves a thorough background check to examine criminal records, including both spent and unspent convictions, as well as cautions, warnings, reprimands, and any police intelligence. If you are offered the position, you will be required to provide the necessary documentation and complete the enhanced Disclosure application process. Failure to provide the required information or disclose relevant details will result in the withdrawal of any offer made.
Please note that the information obtained through the enhanced disclosure process will be treated with the utmost confidentiality and used solely for the purpose of assessing your suitability for the position. It will be handled in accordance with General Data Protection Regulation (GDPR).
Inclusivity
At GEOAmey, we are dedicated to fostering a diverse and inclusive work environment. We encourage applications from individuals of all backgrounds. We believe that diversity brings unique perspectives and enriches our teams, making them better equipped to serve our communities, tackle challenges and drive innovation. We welcome and value the contributions of every individual and are committed to ensuring equal opportunity for all applicants.
What are you waiting for?
Join us at GEOAmey and together we will create an organisation that represents, respects, and reflects the communities and society in which we work.
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