Job Description An exciting opportunity has arisen for an experienced Technical Lead to join a well-established organisation within the testing and certification sector. This role is ideal for someone with strong leadership skills, technical knowledge, and a passion for delivering high standards within a customer-focused environment. Working within a specialist footwear testing department, you will be responsible for supervising a team of technicians and technologists while ensuring quality standards, workflow efficiency, and customer expectations are consistently achieved. Key Responsibilities Lead and supervise a team of technical staff within the laboratory/testing environment Manage workloads, scheduling, and departmental priorities Support staff development through training, mentoring, and performance management Ensure compliance with quality systems and health & safety procedures Monitor KPIs and drive continuous improvement initiatives Liaise directly with customers regarding projects, results, and technical queries Prepare technical reports and presentations Support seminars, customer meetings, and occasional international travel Candidate Requirements Essential: A-Level education in Maths or Science (or equivalent) Previous supervisory or team leadership experience Strong organisational and planning skills Experience in a technical, testing, laboratory, or quality-focused environment Excellent communication and customer-facing skills Confident using Microsoft Office packages including Excel, Word, and PowerPoint Strong problem-solving ability and attention to detail Ability to work independently and collaboratively Desirable: Degree in Maths, Science, or related discipline Experience within a commercial or customer-focused technical environment Footwear industry experience Experience presenting technical information or seminars Full UK driving licence Exposure to sales, marketing, or business development activities Benefits Competitive salary up to £42,000 25–30 days annual leave plus bank holidays Pension scheme Life assurance Income protection Flexible working hours Free onsite parking This is a fantastic opportunity to join a respected organisation offering long-term career development, technical progression, and the opportunity to work within an innovative and collaborative environment.