Job Title: ICT Support Specialist About the Role We are seeking a highly skilled and experienced ICT support specialist to join our technical team. As an ICT support specialist, you will be responsible for providing top-notch technical assistance to teachers and pupils in primary schools across the North West. Key Responsibilities Provide expert-level technical support for Windows Server, mobile devices, and network infrastructure systems. Collaborate with other technicians to achieve team goals and objectives. Develop and maintain strong relationships with clients to deliver exceptional customer service. Proactively monitor and resolve IT issues to minimize downtime and ensure business continuity. Requirements