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Job overview
The East of England Ambulance Trust has a vacancy for the position of Education Administrator to join us in an established role within the Education Department. This is an exciting time to join the Trust, as we are now embedding an holistic education and development methodology for our existing staff and future workforce. Please note, this is a 1 wte 6-month fixed-term / position forming cover for a colleague on secondment.
Main duties of the job
We are looking for an experienced, ambitious and proactive administration specialist who is passionate about improving our service and processes – both capability and quality. This role is essential for the development of our future clinical and Paramedic workforce. The successful candidate will support a wider team facilitating and developing the learning experience for all grades of staff and students across various pathways, with primary focus on the operational clinical practice environment. Their work will promote high quality care, clinical expertise, a positive learner / student experience, and evidence-based practice to meet the needs of our patients.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Qualifications
Essential criteria
1. Minimum of 3 GCSE’s Grade A-C (or equivalent).
Desirable criteria
2. Experience of Level 2 Microsoft Office.
Skills and Knowledge
Essential criteria
3. Able to work independently and meet personal targets, while planning and prioritising appropriately.
4. Able to work as a team and contribute effectively.
5. Providing advice, guidance and support to stakeholders in a customer focused environment.
6. Ensuring excellent customer service.
7. Handling complex queries and problem solving, often dealing with sensitive issues.
8. Identifying opportunities to improve processes, and being able to contribute to their implementation.
Desirable criteria
9. Awareness if the impact of NHS visions/values to education and training.
Experience
Essential criteria
10. One year’s general office experience.
Desirable criteria
11. Working with clinical reference groups.
Personal Attributes
Essential criteria
12. Self-motivated.
13. Flexible with time management and workload.
14. Good listener, excellent verbal and written communication.
15. Good interpersonal skills.
16. Willingness to work as a team.
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Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on the Check if you need a UK visa - website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.
References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.
All appointments will be subject to currently having a clean disciplinary record.
Please be advised that a No Smoking Policy is in operation throughout the Trust.
Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.