Parts Coordinator
Location: Birmingham
Salary: up to £30,000 per annum
Hours: Monday to Friday, 8:00am to 5:00pm
Ref: 29419
We are looking for a proactive and experienced Parts Coordinator to join our client in Birmingham. This role is key to ensuring smooth operations by managing parts requests, supporting service teams, and delivering exceptional customer service.
Parts Coordinator Key Responsibilities
Handle requests for spare parts, place orders with suppliers, and ensure timely delivery.
Support engineers and service teams by arranging parts and scheduling jobs efficiently.
Respond to customer inquiries, resolve issues, and provide updates on parts availability and service progress.
Monitor stock levels, track usage, and maintain accurate records to avoid shortages or delays.
Prepare service reports, update systems with job details, and ensure compliance with company processes.
Work closely with depot staff, engineers, and management to deliver seamless customer service.
Parts CoordinatorRequirements
Previous experience in a customer-facing role, ideally within a service or parts environment, or in a technical background
Experience handling parts ordering, stock control, or service scheduling
Excellent organisational skills and attention...