Job Title: Domestic Violence Advisor
Location: Swansea, Wales, UK
Salary: £14.24 per hour (inclusive of holiday pay)
Our client is seeking a compassionate and motivated Domestic Violence Advisor to join their team in Swansea. This full-time role offers an exciting opportunity to make a meaningful difference in the lives of individuals affected by domestic violence. As a Domestic Violence Advisor in Swansea, you will provide emotional and practical support to men, women, and children experiencing or at risk of harm from intimate partners, ex-partners, or family members. Your role will involve working directly with clients in their homes or supported accommodation, assessing risk levels, and developing safety plans to ensure their safety and well‑being.
Key Responsibilities
* Provide emotional and practical support to clients in Swansea affected by domestic violence
* Conduct risk assessments and develop personalised safety plans for victims and their children
* Manage a diverse caseload of clients, ensuring timely and effective supportWork collaboratively with other agencies to safeguard vulnerable individuals
* Respond to crisis situations with professionalism and sensitivity
* Maintain accurate case records and documentation
Requirements
* Previous experience working within a similar domestic violence or crisis support role
* Strong crisis management skills and the ability to handle stressful situations
* Experience managing a diverse caseload of clients
* Good understanding of domestic violence issues
* A relevant qualification such as SafeLives IDVA training certificate or a related degree (desirable)
* Sound knowledge of child protection and safeguarding procedures
* Full driving licence and access to a vehicle due to the floating support aspect of the role
Additional Benefits
* Company pension scheme
* Holiday pay
* Comprehensive training package, including ongoing face‑to‑face training
* Opportunities for career development and earning potential
* Weekly pay with excellent rates and no payroll charges
* Free online training and subsidised practical training (TMVA, PMVA, PBM)
* Flexible working hours tailored to your needs
* Shifts scheduled via Shift App
* 24‑hour support line
* Personalised support from a dedicated consultant
Vetro is an equal opportunities employer and decisions are made on merit alone.
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