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Communications and engagement officer

Taunton
Permanent
Somerset Council
Engagement officer
€34,500 a year
Posted: 20 December
Offer description

Join to apply for the Communications and Engagement Officer role at Somerset Council.


Key Information

* Flexible working arrangements (including hybrid working)
* 30 days annual leave (plus bank holidays)
* Permanent and Fixed Term Contracts (Part Time & Full Time)


Responsibilities

Clear and consistent communication is at the heart of everything we do. As a Communications and Engagement Officer you will be passionate about keeping staff, partners and communities up to date with everything the council is doing. You’ll find ways to simply explain what’s happening, why it matters and how they can get involved.

Supporting strategic projects that improve lives for people across Somerset, you will lead and deliver communications and engagement activity for a range of services and flagship projects, including the Inspiring Innovation programme.

* Develop and deliver end‑to‑end communications and engagement plans for projects and programmes.
* Create high quality content for newsletters, social media, press releases, and web pages.
* Coordinate events, workshops and campaigns to involve staff, partners and families.
* Monitor and report on communications impact and engagement outcomes.


Qualifications and Experience

We offer ongoing support, training and guidance to help you be the best you can be. The key qualifications and experience required include:

* Develop and deliver clear, engaging communications across multiple channels (digital, print, social media, events).
* Build strong relationships with stakeholders across different council services and partners, including health, education, police, providers and voluntary sector.
* Create compelling content for diverse audiences (staff, partners, public).
* Develop and manage communication plans and engagement activities to support project milestones.
* Use insight and feedback to improve messaging and engagement approaches.
* Experience in communication, marketing, public relations, writing/editing or similar.


Benefits

We are proud to offer an environment that is supportive and rewarding as part of a team who are passionate about improving lives in Somerset.

* Flexible working arrangements including working from home.
* Generous annual leave allowance with the option to purchase additional leave.
* Staff discounts at gyms.
* Employee Assistance and wellbeing services.
* Auto enrolment onto a generous Pension Scheme; optional pension enhancement through Additional Voluntary Contributions.
* Flexible Benefits Scheme via salary sacrifice for cycle for work and health screenings.
* My Staff Shop offering discounts in shops, online, restaurants, cinema tickets, insurance benefits and more.


Additional Information

When completing your application/CV, please provide your full employment history and explain any gaps. For an informal chat about the role, contact Peter Elliott, Head of Communication & Engagement, at peter.elliott@somerset.gov.uk.


Salary

The salary for the role is Grade 11, ranging from £32,597 to £36,363 per annum.


Seniority Level

* Entry level


Employment Type

* Full‑time


Job Function

* Marketing, Public Relations, Writing/Editing


Industry

* Government Administration
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