Abound Milton Keynes, England, United Kingdom
Overview
Senior Collections Advisor at Abound in Milton Keynes, United Kingdom. We’re on a mission to make affordable loans available to more people. Using the power of Open Banking, we have built state-of-the-art technology that allows us to look beyond traditional credit scores and offer fairer credit to people ignored by traditional lenders. We have two parts of our business: Abound for consumers and Render as our software-as-a-service platform for lenders. We’re taking Render global to help more companies offer affordable credit.
We work with a balance of credit and conduct risk to deliver the right outcomes for customers based on their individual circumstances. This is a hybrid role requiring 3 days per week in our Milton Keynes office with flexibility for the other 2 days, and a monthly visit to our central London office (fully expensed).
The ideal candidate will have excellent attention to detail and be comfortable following documented procedures to ensure customers are treated fairly and receive the appropriate outcomes. Tasks include updating account details, maintaining accurate records, and escalating cases to senior staff when necessary. There is a szükség to identify and support customers who may show signs of vulnerability.
Who You Are
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