Location: Webbers Amusements, 78 High Street, Rhyl LL181UB Employment Type: [Full-time / Part-time] Reports To: Arcade Manager Job Summary The Arcade Assistant supports daily operations of the slots arcade by providing excellent customer service, maintaining a clean and safe environment, assisting players, and ensuring arcade machines are functioning properly. This role is customer-facing and plays a key part in creating a welcoming, fun, and secure atmosphere for guests. Key Responsibilities • Greet customers and provide friendly, professional service • Assist players with machine use, payouts, and general inquiries • Monitor gaming floor to ensure compliance with arcade policies • Handle cash transactions, ticket redemptions, and point systems • Report machine malfunctions and basic troubleshooting • Maintain cleanliness and organization of the arcade floor • Enforce age restrictions and responsible gaming guidelines • Support promotional events and loyalty programs • Assist with opening and closing procedures • Follow all security and safety protocols Qualifications • Customer service or retail experience is a plus • Basic math and cash-handling skills • Strong communication and interpersonal skills • Ability to remain calm and professional under pressure • Must be reliable, punctual, and trustworthy • Ability to stand for long periods. • Must meet legal age requirements for gaming establishments Schedule & Compensation • Flexible shifts including evenings, weekends, and holidays • Competitive hourly pay • Training provided References required