Location: Tullyalley Shopping Centre, Churchbrae.
Hours: Opening hours Sunday - Saturday, 9am-9.30pm. Contracted hours will be allocated on a weekly rota basis.
Salary: Starting at minimum wage+, regular increases with experience
About the Role:
We are looking for a dependable, organised, and customer-focused individual to join our friendly betting shop team. This role suits someone who enjoys a dynamic, lively environment where no two days are the same. Full training is provided — no prior betting shop experience is necessary but we require experience in cash handling and/or customer service through retail experience.
Responsibilities:
* Greet customers and deliver excellent customer service
* Take and process bets using our bespoke computer systems (training provided)
* Operate the cash register, handling transactions accurately
* Maintain a clean, organised, and welcoming shop environment
* Uphold shop presentation standards at all times
* Manage customer queries and complaints professionally and calmly
* Upsell additional products and services where appropriate
* Communicate effectively with both customers and colleagues
* Handle occasional busy periods with a calm, focused attitude
Ideal Candidate Attributes:
* Strong organisation skills and attention to detail
* Self-motivated and able to work independently as well as part of a team
* Quick learner, adaptable to new systems and processes
* Excellent communication skills; able to build positive relationships easily
* Comfortable dealing with challenging situations in a professional way
* Interest in sports is an advantage (but not essential – full training provided)
* Excellent phone etiquette.
* English language speaking and listening
What We Offer:
* Competitive pay, with increases based on experience
* Full training and ongoing support
* A lively, dynamic workplace where you will develop communication and risk management skills
We value reliability, professionalism, and a willingness to learn.
If you take pride in your work, enjoy a fast-paced environment, and want a stable, rewarding role, we would love to hear from you.
How to Apply:
Please submit your CV via email:
and a short covering note highlighting your relevant experience and why you would be a good fit for the role.
Job Type: Full-time
Pay: From £12.50 per hour
Expected hours: 14 – 40 per week
Work Location: In person