1st Line IT Support Engineer / Technical Support Entry Level - woudl suit Gradutes looking for career in IT I am helping my client to find an enthusiastic IT Technical Support person to work alongside their IT Manager. Please note: Due to the on-site nature of the role, please only apply if your commute to Henley-On-Thames is under an hour. This is a full-time, office-based role (Monday to Friday, 9-5) for the first 3-6 months while you get up to speed. After your training is complete, you'll have the flexibility to work from home a couple of days a week. You must have the right to work in the UK without sponsorship. We are unable to consider Tier 4 or Post-Study visas for this position, but applicants with a long-term Tier 2 Dependant Visa are welcome to apply. What you'll be doing: Working closely with the IT Manager to help keep the company's server rooms running smoothly. Getting hands-on with setting up servers, switches, and UPS systems in the data centre. Making sure all Windows upgrades are rolled out on time and the antivirus software is always current. Once you're fully trained, you will help with their day-to-day IT issues. What we're looking for: Some 1st Line Technical Support experience would be a plus, but it's not a deal-breaker. The most important thing is a genuine passion for technology and a desire to build a career in IT.A basic understanding of IT, common sense, and a great work ethic are essential. Youre eager to learn and ready to be trained from the ground up. This role would be a perfect fit for a recent university graduate with an IT-related degree. The perks: On top of a competitive salary, youll get an excellent benefits package, including an annual performance bonus of £5k-£10k (discretionary & not guaranteed). A yearly allowance of up to £1,000 for new smart devices. 3% pension contribution. 25 days of annual leave. If you're a tech enthusiast living near Henley-On-Thames and looking for a solid career opportunity, we'd love to hear from you