Job details
Job description
Credit Controller
12-month FTC
Location: NG10 Long Eaton (Hybrid – 2 days working from home, 3 days in the office)
Salary: £28,300 per annum
Hours: 37 hours per week
* Monday to Thursday: 8:30am – 5:00pm (1 hour lunch)
* Friday: 8:30am – 4:00pm (30 minute lunch)
We are seeking a motivated Credit Controller to join a Finance Shared Service Centre based in Long Eaton. Reporting to the Credit Control Team Leader, you will play a key role in maximising cash collections while maintaining strong customer relationships. A positive attitude and proactive approach will be central to your success in this role.
Key Responsibilities
* Take ownership of a designated customer ledger and actively follow up on overdue payments
* Build and maintain strong internal and external customer relationships to support efficient collections
* Accurately record customer queries and ensure they are resolved in a timely manner
* Assist with customer reporting and debt/payment analysis
* Support credit limit assessments in line with internal policies
* Provide support and cover for other team members when required
What We’re Looking For
* Previous credit control experience is advantageous, though full training will be provided
* Good working knowledge of Excel; experience with formulas and pivot tables is desirable
* Strong communication skills with a confident and professional telephone manner
* Ambitious, eager to learn and keen to develop within finance
* Good level of numeracy and literacy
What’s in It for You
* 25 days annual leave plus bank holidays
* Option to purchase additional annual leave
* Salary sacrifice pension scheme (auto-enrolment after 3 months: 5% employee / 3% employer contribution)
* Annual bonus scheme
* Life assurance (3x salary from day one)
* Share save scheme
* Eye care vouchers
* Recommend a Friend scheme
* Strong commitment to learning and development, with structured internal and external training
* Potential study support for CICM qualification
* Free tool hire
* Free onsite parking
* Cycle to Work scheme
* Flu vaccinations
* Employee Assistance Programme
* Long service recognition scheme
* Wide range of employee discounts across major brands
* Discounts on technology products, mobile contracts and gym memberships
* Discounted healthcare cash plan
* 24/7 accident helpline
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