About The Role As a Warehouse Assistant, you will play a key role in the day-to-day running of our warehouse, supporting the flow of goods and ensuring stock is handled accurately and efficiently. This is a hands-on role at the heart of our operation, requiring strong attention to detail, reliability, and a proactive approach to keeping everything organised and moving smoothly. You’ll work across different areas of the warehouse, contributing to both operational efficiency and high standards of safety and organisation. Key Responsibilities Operations Pick, transport and store components and products across warehouse locations Deliver and receive goods to and from internal departments Receive, unload and load goods in and out of the business Support regular stock takes throughout the year Operate warehouse equipment, including counterbalance, Flexi, PPT and order picker forklifts Support other departments during quieter periods as required Systems Use warehouse management (WMS) and order management systems (OMS) effectively Ensure all stock movements are accurately recorded Identify opportunities for process improvements and support implementation where possible Report discrepancies, damages or stock issues promptly Compliance & Health and Safety Follow all health, safety and environmental (HSE) requirements Operate equipment safely, ensuring compliance with training and safe working procedures (SWPs) Maintain a clean, safe and organised warehouse environment Work in line with all regulatory and compliance requirements What We're Looking For Experience in a warehouse or similar operational environment A proactive, hands-on approach with a strong work ethic Good attention to detail and accuracy when handling stock Ability to work both independently and as part of a team Comfortable using warehouse systems (WMS/OMS) or willingness to learn Forklift experience or willingness to be trained (counterbalance, Flexi, PPT, order picker) Strong awareness of health and safety practices What We Offer Employment Type: This role is offered full-time, Monday to Friday, 7am to 5pm. Location: Tropic HQ is a short walk from Beddington Lane Tram stop and Therapia Lane with direct links to East Croydon and Wimbledon. Salary: £13.45 per hour Benefits: Hybrid working, 28 days’ holiday. Enhanced family leave, Private Medical Insurance, Medicash plan, life insurance (All available after a qualifying period). EAP through the Wisdom App, generous product allowance and 50% discount for family and friends, access to retailer discounts, Cycle to Work and Electric Car schemes, free breakfast bar, dog-friendly HQ with a chill zone and pool table, on-site parking, regular social events, and plenty of well-being treats throughout the year. Start Date: June About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic. We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit.