Job Summary:
Venue: O2 Academy Oxford
Company: Academy Music Group
Location: Oxford
Reports to: General Manager
Working Hours: Full time
Job Type: Permanent
Role
The assistant general manager is an integral position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Academy Oxford and lead exceptional delivery of our core business objectives and commercial targets. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.
Our team
O2 Academy Oxford is an established and thriving two-room venue, where our shows, club nights and events are as diverse as the individuals within it. The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.
About you
1. Experience in the live entertainment industry, clubs or venue management
2. Proven track record in duty managing events in the live entertainment or club sector
3. Knowledge of health and safety regulations and licensing
4. Strong communication and diplomacy skills
5. Proficient in Microsoft Office packages
6. An understanding of booking and promotion of live music and club events
What we need
The following attributes determine how the role will be carried out and are required to be a success
7. Strong client and customer service experience
8. Demonstrable leadership and motivation of others
9. Passionate and enthusiastic for the live events industry
10. Flexibility to work irregular hours (weekends/evenings/public holidays)
11. Willingness to build positive working relationships
12. A proactive organiser in problem-solving who can negotiate solutions
What you'll be doing
13. Work collaboratively with the venue team, local authority and Company head office
14. Duty manage events and programming to the highest standard
15. Act as a point of contact and venue liaison for all contracted events and touring parties
16. Maximise the events diary with the general manager
17. Maintain first-rate relationships with clients and partners
18. Track and review cost estimates and expenses
19. Contribute to the Company business objectives and commercial targets
20. Liaise with outsourced contractors and service providers
21. Ensure all paperwork and reporting is completed and professionally retained
22. Assist the general manager in all licencing administration and risk assessment Adhere to all existing and new health and safety legislation
23. Comply with all Company guidelines and working practices
24. Ensure the venue is maintained to the highest standards
25. Communicate any building or department issues to the general manager
26. Line management and training of team members as required
27. Support the general manager in their duties
28. To publicly represent the venue and Company in a professional manner
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
Our Company
Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.
AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
APPLICATION DEADLINE: Sunday 21st September 2025. We reserve the right to close applications at any time so encourage early application where possible.
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