Job Title: Investment Management Operations Analyst
Location: Cardiff - Hybrid.
Reports To: Operations Manager / Head of Operations
Employment Type: Full-Time
Role Overview
We are seeking a detail-oriented and proactive Investment Management Operations Analyst to support operational processes and client servicing across the investment lifecycle. This role involves a blend of post-trade support, portfolio administration, compliance checks, and client and regulatory communications.
The ideal candidate will have a strong grasp of fund structures, trade lifecycle processes, and middle/back-office operations, with a desire to contribute to both the operational integrity and service excellence of the investment management function.
Key Responsibilities:
Portfolio Management System & Trade Support
* Support full post-trade processing, including trade uploads, settlement oversight, and reconciliation of positions and NAV.
* Perform daily cash management activities related to subscriptions, redemptions, and liquidity monitoring.
* Conduct post-trade compliance checks to ensure alignment with investment restrictions and regulatory guidelines.
* Maintain communication with Transfer Agents and Depositaries to ensure operational accuracy and timely resolution of issues.
* Support accurate and timely data management within portfolio management systems.
Client Services & Regulatory Support
* Respond to queries from investors, custodians, and other service providers professionally and efficiently.
* Assist with completing due diligence questionnaires for account openings and new platform integrations.
* Review and contribute to responses for investor requests, including RFPs and ad hoc information needs.
* Support compliance monitoring related to marketing activities under relevant regulatory regimes (e.g., UK and South Africa).
* Provide general assistance on client and prospect communications and operational queries.
Skills & Experience Required
* Strong understanding of UCITS fund structures, MiFID II, and related regulatory frameworks.
* Prior experience in investment operations, particularly within middle or back-office functions.
* Familiarity with fund accounting practices and portfolio management systems.
* Proficient in Microsoft Office applications, especially Excel.
* Experience working with Fund Administrators, Transfer Agents, and Depositaries.
* Excellent organisational skills, attention to detail, and the ability to prioritise effectively.
* Strong interpersonal and communication skills, with a client-focused approach.
What You’ll Gain
* Exposure to a broad range of investment operations processes and client service responsibilities.
* Opportunity to work across functions within a dynamic investment environment.
* A supportive setting to develop both technical knowledge and industry expertise.