Job Summary
We are seeking a dedicated and enthusiastic Coffee Shop member to join our team in providing exceptional service and high-quality beverages and food items. The ideal candidate will have a passion for coffee, strong teamwork skills, and the ability to manage daily operations efficiently. This role requires a hands-on approach to ensure that our customers enjoy a welcoming environment while maintaining the highest standards of food safety and preparation.
Duties
* Ensuring smooth workflow and excellent customer service.
* Ensure compliance with health and safety regulations, including food safety standards.
* Assist in food preparation and beverage crafting during peak hours to support team efficiency.
* Handle customer inquiries and complaints professionally, providing effective solutions.
* Maintain cleanliness and organisation of the coffee shop, including workstations and dining areas.
Qualifications
* Excellent time management skills with the ability to prioritise tasks effectively.
* Exceptional communication skills, both verbal and written, with a friendly disposition.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* A passion for coffee culture and an eagerness to learn about new products and trends.
* Previous experience desirable.
Join our team where you can make a difference in creating memorable experiences for our customers while leading a dynamic team.
Job Types: Full-time, Part-time
Pay: £12.21-£14.15 per hour
Expected hours: 30 per week
Benefits:
* Employee discount
* Free parking
* On-site parking
Experience:
* Barista experience: 1 year (preferred)
* Hospitality: 1 year (preferred)
* customer service: 1 year (preferred)
Work Location: In person