Service Manager – Building a Brighter Future & Locality Working
Grade 13 Fixed Term 24 months – Spinal Column Points (SCP): 52–56 – £64,690 – £71,544. Secondments will be considered, but must have line managers approval.
Step into a role that changes lives, places and the future of our city.
Southampton City Council, working in close partnership with Hampshire Constabulary, are seeking an exceptional leader to deliver one of the city’s most ambitious and high‑profile place‑based programmes.
This is a rare opportunity to lead the delivery of Clear, Hold, Build in St Mary’s, locally branded as Building a Brighter Future. Which is an internationally recognised approach to tackling organised crime while also establishing a new neighbourhood locality model that brings services together to improve outcomes for residents, starting off in Thornhill.
This role is about making a visible, lasting difference to residents, businesses, and communities.
About The Role
St Mary’s, Southampton is a neighbourhood facing serious challenges including organised crime, drug supply, child criminal exploitation, and serious youth violence. In response, Southampton City Council and Hampshire Constabulary are working together to deploy the Clear, Hold, Build methodology combining targeted enforcement with long‑term community‑led solutions.
St Mary’s is also the most diverse community in the city, home to some of the most talented primary‑aged pupils and strong community assets. It is an area of huge potential and has been placed at the heart of the city’s regeneration plans.
Alongside this, the postholder will lead the development of a neighbourhood based locality approach in Thornhill, bringing together council services, partners and the voluntary and community sector into a co‑located, integrated model that improves welfare, wellbeing and outcomes for the whole community.
What You Will Do
* Lead the delivery of Building a Brighter Future in St Mary’s, ensuring police activity is complemented by coordinated council, partner and community action
* Coordinate a wide range of services across the council, police, and voluntary and community sector to ensure cohesion, collaboration and impact
* Establish and embed a neighbourhood locality model in Thornhill, improving the effectiveness and outcomes of service delivery
* Provide highly visible leadership within communities, across partner organisations and within the council
* Co‑produce solutions with local residents, ensuring community voice shapes delivery and long‑term change
* Create simple, effective solutions to complex problems, in adverse and high‑pressure circumstances
* Measure success, track impact and drive continuous improvement
* Respond positively and confidently to professional and public scrutiny
* Drive innovation, creativity, resilience and agility in tackling entrenched challenges
Who We Are Looking For
* A degree‑level professional or management qualification
* An extensive track record of success in complex, multi‑agency environments
* Significant experience of working across organisational and system boundaries
* Outstanding coordination, programme management and leadership skills
* The ability to influence, inspire and bring partners together
* Proven experience of delivering results in challenging circumstances
* Strong commitment to community engagement and co‑production
* High levels of resilience, creativity and adaptability
Why Join Us
* Lead delivery of an internationally recognised policing and place‑based model
* Work at the heart of a strong partnership between the council and police
* Shape the future of St Mary’s and Thornhill
* Deliver a well‑funded, high‑profile programme
* Make a real and lasting difference to communities across Southampton
What We Can Offer You
Salary: The salary band for this role is £65,222 - £73,834. The starting salary is £65,222 with annual progression through the salary bands.
Here at SCC we have a range of different benefits, a few examples can be found below.
* Excellent
* Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
* Generous holiday 25–31 days, based on role and service
* Flexible working options (role‑dependent)
* Family‑friendly policies – Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
* Training and development, including coaching and mentoring
* Health and wellbeing support – Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
* Veteran‑friendly employer with the Armed Forces Covenant
* Retail discounts and savings through the Southampton City Council benefits platform
* Discounted memberships at local sports and fitness centres
* Sustainable travel benefits – low emission car scheme, cycle to work, season ticket loans
* Employee volunteering scheme with 2 paid days leave to volunteer
Contact Details For Informal Discussion
For further information and details regarding the role, please contact Tim Nelson –
Email
Recruitment contact details:
Tel: 023 8083 4033
For More Information About SCC Please Visit
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