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40 hours per week (overtime after 37.5 hours)
Company electric or hybrid car
JOB DESCRIPTION
DUTIES AND RESPONSIBILITIES
* Acts as the local technical consultant and liaison with customer management and customer representatives at site
* Provides service and support at site.
* Coordinates functions with Area Field Services Lead/Management/Senior FSRs
* Performs water analysis and/or collects samples for preparation, labelling and shipment to designated laboratory for analysis.
* Completes and distributes on-site reports based on work carried out at the site.
* Troubleshoots and repairs pumps, instruments, and control panels.
* Calibrates instrumentation (pH, Conductivity, flow, ORP).
* Conducts preventative maintenance on water treatment plants (UF, RO, EDI, Pumps/motors), chemical feed pumps, controllers, and instrumentation.
* Maintains inventory of spare parts (lube oil, tubing, piping, etc.) and ensures adequate supply through the ordering system.
* Relays customer feedback to Field Services, Commercial, and/or Technical Departments.
* Recommends procedural and policy changes to improve overall effectiveness.
* Flexible in role and participates in the on-call system for the site (1 week in 4).
* Remains on call-out duty as required by the UKIN team schedule.
* Conducts training for customers and personnel to operate BOO/Mobile equipment safely and effectively when FSR is not on site.
* Trains company trainees in the technical functions relevant to the Field Service Representative role.
QUALIFICATIONS
EDUCATION
* Qualification in a suitable Science, Engineering, or technical discipline preferred, or equivalent knowledge and experience.
or
* Mechanical maintenance experience from apprenticeships or site work.
* An A Level or equivalent Chemistry qualification is desirable or equivalent knowledge and experience.
SKILLS & EXPERIENCE
* Mechanical maintenance experience.
* Full UK driving licence.
* Experience working in an industrial environment.
* Knowledge of safe systems of work (RAMS, permits).
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