Overview
Tesco UK • Norwich • Permanent • Apply by 21-Sep-2025
Availability Window Days From time To time Mon 14:00:00–23:15:00 Wed 14:00:00–23:15:00 Sat 14:00:00–23:15:00
Pay Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The weekly availability windows describe the periods of time we would like you to be available to work. We will schedule your contracted hours within these times, and you will have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available to work match closely but not exactly to the advertised times, we would still love to hear from you.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
* Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
* You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
What is in it for you
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
* Access to free wellbeing services with a range of resources to support your mind, body, and life
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
* Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
* Uniform provided and policies to support you for all of life's moments, big and small
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
* Read more about the benefits available for our colleagues
You will be responsible for
* Knowing your customers and serving them with passion and pride; giving great natural service.
* Being passionate and knowledgeable about the products and services within the store.
* Working across the store in service, picking and replenishment areas where required.
* Applying training to work safely, effectively and to serve customers brilliantly.
* Making decisions that are right for customers and delivering store routines to meet customer needs at the right time.
* Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
* Being knowledgeable about store performance and the part you play in driving service, sales, reducing waste and shrink, and delivering profit.
* Handling products with care to maintain quality and ensure they reach customers in the best condition.
* Being yourself, living our values, making everyone feel welcome and following policies.
* Accept deliveries into the store when required.
You will need
* A passion for delivering great service, greeting customers with a smile, and serving them with pride
* The ability to build rapport with customers so they leave with a great shopping experience
* The initiative to make decisions that are right for customers
* Work well within a team and communicate openly with others
* Build relationships with colleagues to create a team spirit, having fun and celebrating success
* Be on time, well presented and ready to be a brand ambassador
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That’s why we welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love, and others are balancing life moments. Talk to us during your application about how we can support.
Accessibility We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support, please contact us.
Please note
Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leaver age for your country please contact us.
We can only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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