Are you looking for an opportunity to progress in store management?
We’re looking for an Assistant Store Manager to join our fashion store team in Peebles, so we could be the perfect match!
What does this role involve:
As an Assistant Store Manager, you support the Store Manager with the day-to-day running of the store and take full responsibility in their absence.
Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflects our values, our Assistant Store Managers contribute towards the success of their stores by:
* Ensuring the highest standard of customer service
* Achieving targets
* Maintaining a high standard of visual merchandising
* Maximising sales through physical and digital channels
* Supporting with the recruitment and development of volunteers
* Achieving expectations within campaign activities
* Working with the manager to generate stock
Our stores are fast-paced and trade 7 days a week, which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for:
* Experience in a customer-facing role
* Supervisory experience
* Commercially driven to encourage new ideas
* Inclusive approach to developing teams
* Passion for delivering exceptional customer service and achieving the highest retail standards
* Results-driven but with a recognition of the right result, the right way
What’s important to us?
At the British Heart Foundation (BHF), we offer a wide range of quality furniture, clothing, jewellery, and more, available in store and online. We connect with our local communities and help reduce waste across the UK, making a significant environmental impact by preventing around 70,000 tonnes of unwanted items from going to landfill each year.
Everything we do funds lifesaving research for all heart and circulatory conditions. We are ambitious and determined—because the cures and treatments we need are within reach. You could be part of getting us there sooner!
Our commitment to inclusion
Our Equality, Diversity, and Inclusion (EDI) Strategy, 'Igniting Change', along with our internal EDI group Kaleidoscope and other employee networks, helps us create an environment where all colleagues and volunteers can succeed.
Why join the BHF?
We promote internal progression and actively support your career development.
Our benefits include:
* 38 days annual leave (plus options to buy and sell leave)
* Wagestream - early access to wages as you earn
* Up to 10 additional support leave days annually
* Enhanced family policies (maternity, paternity, adoption)
* 25% staff discount
* Health cash plan (dental, optical, therapies, etc.)
* Access to a 24/7 Virtual GP and Employee Assistance Programme
* Pension with up to 10% employer contribution
* Cycle to work scheme
* Discounts on gym memberships and retail partners
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