You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless, but everything you do matters — ensuring our customers get everything they came for, served quickly and efficiently.
We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for the accurate picking and dispatch of goods by using a handheld terminal and advising the manager of any discrepancies.
Checking quality, shelf life, and ensuring packaging is robust in preparation for delivery.
You will provide high standards of customer service by processing deliveries efficiently and meeting targets.
Politeness when dealing with delivery staff and appropriate responses to queries and complaints are essential, with complex issues referred to someone who can assist.
A positive attitude and comfort working to meet designated pick rates are required. A passion for customer service and willingness to go the extra mile are essential. Always be punctual, properly presented, and ready to work.
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centre locations nationwide.
Diversity, equity, and inclusion (DE&I) at Booker mean that whoever you are and whatever your background, we want you to feel represented and able to be yourself at work. We are committed to flexible working arrangements to support various life stages and commitments.
Booker is a Disability Confident Committed employer, dedicated to providing an inclusive and accessible recruitment process. For accessibility support, please contact recruitment@bookergroup.com.
Please note: Candidates over 18 are required for roles involving early morning or late evening shifts, warehouse work, or roles in areas such as alcohol and driving.
During high application volumes, some roles may close earlier than advertised. We can only provide feedback to candidates who attend an interview.
*Booker Group is part of Tesco plc but operates separately, with different benefits.*
For more information, visit www.bookergroupjobs.co.uk
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