Job summary
People who use our services are from diverse backgrounds with a wide range of needs which may include mental health, learning disabilities or dementia.
As a support worker you will be working closely with individuals, enabling them to live their lives and with support from a Multi-Disciplinary team of nurses, occupational therapists, psychologists, social workers, doctors and South Yorkshire Police.
We will offer induction and training which will give you the skills to feel confident in your role.
Main duties of the job
Build and maintain safe and effective therapeutic relationships with service users.
Support service users to identify their own hopes and goals to improve their quality of life.
Support individuals to contribute to collaborative care/support/recovery plans.
Communicate effectively with a wide range of people using a range of preferred methods.
Contribute to monitoring, observing and engaging with service users, communicating outcomes and conclusions with the rest of the team
Gain an understanding of a service users experiences in relation to their mental health.
Understand a service users coping strategies and strengths and support them to use these at times of distress or difficulty.
Contribute to reflective practice and encourage compassion and understanding.
Be able to recognise increasing risk and alert significant others and the team to respond as needed.
Follow principles of diffusion and de-escalation and where physical interventions or restraint are required, to approach in line with approved techniques considering the safety and dignity of the individual throughout.
To feel confident to be able to report untoward incidents and areas of concern as soon as they arise
To document any relevant information in an electronic record following relevant policy and legislation.
About us
The Decisions Unit and Health Based Place of Safety run a 2 shift pattern, 07:00 - 19:30 and 19:00 - 07:30.
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Details
Date posted
16 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
Depending on experience Dependent on experience
Contract
Permanent
Working pattern
Full-time
Reference number
Job locations
The Decisions Unit, Longley Centre
Longley Centre
Sheffield
S5 7JT
Job description
Job responsibilities
Each service user has different needs however the list below outlines just some of the practical duties that the post holder will undertake, support and enable service users to/with:
Identify/contribute to their own goals to improve their quality of life
Contribute to their own care/support/recovery plans
Support individuals to express their needs and wishes
Promote their personal hygiene and physical health.
Actively engage in health promotion
Engage in meaningful and enjoyable activity
May have responsibility for patient monies/valuables which need to be handled within SHSC local guidelines
To structure time positively
increase self confidence
embrace new opportunities
3.Trainingand Supervision
Undertake mandatory and appropriate training relevant to your role for example:
General Health and Safety
Basic/advanced Life Support
RESPECT Training
Identify own training and developmental needs
Identify areas of training need that are relevant to the team
Assist in the delivery of training in areas of personal experience and interest
Participate in annual performance development reviews
Participate in regular individual and group supervision
Use supervision to understand, reflect, inform and improve your work practice
Participate in the development of the service
4.Personal responsibilities
Ensure that people are treated with dignity and respect
Promote anti-discriminatory activities
Work flexibly to meet service needs
5.Administrative responsibilities
Keep clinical records up to date using Trust systems in accordance with legislation as delegated by the nurse in charge
Maintain records to a high standard and record activity data in a timely manner
6.Professional responsibilities
Maintain confidentiality of all personal information and data in line with organisational policy and the GPDR 2018
Be familiar and work in line with local and national policy and procedures.
Raise concern in regard to disciplinary or performance issues to the management team using policies and procedures such as safeguarding and whistle blowing.
Job description
Job responsibilities
Each service user has different needs however the list below outlines just some of the practical duties that the post holder will undertake, support and enable service users to/with:
Identify/contribute to their own goals to improve their quality of life
Contribute to their own care/support/recovery plans
Support individuals to express their needs and wishes
Promote their personal hygiene and physical health.
Actively engage in health promotion
Engage in meaningful and enjoyable activity
May have responsibility for patient monies/valuables which need to be handled within SHSC local guidelines
To structure time positively
increase self confidence
embrace new opportunities
3.Trainingand Supervision
Undertake mandatory and appropriate training relevant to your role for example:
General Health and Safety
Basic/advanced Life Support
RESPECT Training
Identify own training and developmental needs
Identify areas of training need that are relevant to the team
Assist in the delivery of training in areas of personal experience and interest
Participate in annual performance development reviews
Participate in regular individual and group supervision
Use supervision to understand, reflect, inform and improve your work practice
Participate in the development of the service
4.Personal responsibilities
Ensure that people are treated with dignity and respect
Promote anti-discriminatory activities
Work flexibly to meet service needs
5.Administrative responsibilities
Keep clinical records up to date using Trust systems in accordance with legislation as delegated by the nurse in charge
Maintain records to a high standard and record activity data in a timely manner
6.Professional responsibilities
Maintain confidentiality of all personal information and data in line with organisational policy and the GPDR 2018
Be familiar and work in line with local and national policy and procedures.
Raise concern in regard to disciplinary or performance issues to the management team using policies and procedures such as safeguarding and whistle blowing.
Person Specification
Training and Qualification
Essential
* Maths and English GCSE or equivalent (e.g. functional skills; ENIC)
* Vocational qualification in health and social care (e.g. care certificate; level 2/3 diploma)
* Willingness to attend training and development oppertunities.
Desirable
* Evidence of personal development
Experience
Essential
* Experience of working with people with mental illness, learning disability and / or dementia.
* To be flexible & adaptable within an ever changing environment.
Desirable
* Experience of mentoring or supervising colleagues.
Knowledge & Experience
Essential
* Good knowledge and understanding of mental health problems, learning disabilities and or/dementia
* Ability to build and sustain positive therapeutic relationships and to demonstrate an understanding of person centered approaches and values.
* Ability to organise, plan and prioritise own work activities, to work independently and also as part of a team.
* Have effective communication, documentation and listening skills with the ability to empower others.
* Understand impact of stigma and discrimination and to value diversity.
Desirable
* An understanding and practical knowledge of trauma informed care and recovery.
* Good computer literacy.
Person Specification
Training and Qualification
Essential
* Maths and English GCSE or equivalent (e.g. functional skills; ENIC)
* Vocational qualification in health and social care (e.g. care certificate; level 2/3 diploma)
* Willingness to attend training and development oppertunities.
Desirable
* Evidence of personal development
Experience
Essential
* Experience of working with people with mental illness, learning disability and / or dementia.
* To be flexible & adaptable within an ever changing environment.
Desirable
* Experience of mentoring or supervising colleagues.
Knowledge & Experience
Essential
* Good knowledge and understanding of mental health problems, learning disabilities and or/dementia
* Ability to build and sustain positive therapeutic relationships and to demonstrate an understanding of person centered approaches and values.
* Ability to organise, plan and prioritise own work activities, to work independently and also as part of a team.
* Have effective communication, documentation and listening skills with the ability to empower others.
* Understand impact of stigma and discrimination and to value diversity.
Desirable
* An understanding and practical knowledge of trauma informed care and recovery.
* Good computer literacy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sheffield Health Partnership University NHS Foundation Trust
Address
The Decisions Unit, Longley Centre
Longley Centre
Sheffield
S5 7JT
Employer's website
(Opens in a new tab)
Employer details
Employer name
Sheffield Health Partnership University NHS Foundation Trust
Address
The Decisions Unit, Longley Centre
Longley Centre
Sheffield
S5 7JT
Employer's website
(Opens in a new tab)