Job Overview
The Senior Contracts & Proposals Analyst is responsible for coordinating and managing contracts, proposals, and other designated processes for assigned customers. This role ensures the delivery of accurate, timely, and customer-focused documentation, supporting business growth and operational excellence.
Key Responsibilities
1. Manage day-to-day contract and proposal processes for large, complex agreements.
2. Serve as the regional expert and key customer interface for contracts and proposals, ensuring consistency in approach, metrics, and format.
3. Identify project requirements, resolve discrepancies, and liaise directly with customers.
4. Develop and implement process improvements to enhance customer satisfaction and operational efficiency.
5. Provide strategic direction on projects and initiatives with minimal oversight.
6. Support the development and negotiation of Master Service Agreements (MSAs).
7. Ensure compliance with all internal processes and policies related to contracts and proposals.
8. Build and maintain strong internal and external relationships, acting as the primary point of contact for assigned customers.
9. Participate in bid defenses, customer meetings, and cross-functional task forces as needed.
10. Mentor and support colleagues, offering guidance and sharing best practices.
11. Contribute to the achievement of corporate goals, including revenue, sales, and employee retention.
12. Perform other duties as assigned.
Qualifications
13. Bachelor’s Degree in Life Sciences, Business Management, or a related field.
14. Minimum of 7 years of experience in contracts or proposals, or an equivalent combination of education and experience.
15. In-depth knowledge of the CRO (Contract Research Organization) industry.
16. Advanced proficiency in Microsoft Excel and Word; strong understanding of costing models.
17. Excellent understanding of contract, proposal, and budget processes.
18. Ability to interpret complex budgets and protocols.
19. Strong analytical, verbal, and written communication skills.
20. Proven ability to build and maintain effective working relationships with colleagues, managers, and customers.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at