About Our Client
Our client is a leading player in the FMCG industry, boasting a sizeable workforce and an extensive product portfolio. Operating nationally, this company prides itself on delivering quality consumer goods to its vast customer base, while maintaining a sustainable and environmentally-friendly approach.
Job Description
As Logistics and Operations Coordinator you will be reporting into Head of Supply Chain and can expect to have the following responsibilities:
* Coordinate logistics and order fulfilment for direct to consumer operations.
* Act as a liaison between the company and its customers, addressing queries and concerns.
* Ensure timely dispatch of products, maintaining the company's commitment to customer satisfaction.
* Work closely with supply chain to manage inventory levels and prevent stock-outs.
* Prepare regular reports on D2C operations for senior management.
* Continuously look for ways to improve processes and increase efficiency within the D2C model.
* Coordinate with the customer service team to handle returns and refunds.
* Ensure compliance with all regulations and standards in the FMCG industry.
The Successful Applicant
The successful Logistics and Operations Coordinator based in Slough will come with the following skillset:
* A strong understanding of Logistics Distribution and Supply Chain in the FMCG industry.
* Excellent interpersonal skills to effectively liaise with customers and team members.
* Strong analytical skills to manage inventory and produce detailed reports - Excel experience required (Vlook-ups, Pivot tables etc.)
* Proven ability to coordinate logistics and fulfil orders on time.
* A commitment to providing excellent customer service.
* Some travel required (adhoc basis)
What's on Offer
On offer for the successful Logistics and Operations Coordinator candidate is the following:
* £35k Basic Salary
* Hybrid (3 days in office Tues and Wed core days) - Monday to Friday working days
* Shuttle bus from train station as well as on site parking
* Lunch vouchers
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