About The Role
As part of your role, your key responsibilities will include, but are not limited to:
* To manage the operational activities of the Aviation PRM Team
* To assist in maintaining staff discipline, including disciplinary issues and conformance with OCS Company and Local Airport Authority regulations, including uniform standards and H & S regulations
* To ensure all equipment & vehicles are maintained in proper working order
* To complete reports as and when required and maintain a handover/log
* To monitor the deployment of staff to ensure best possible utilisation of labour against daily demand for assistance, in line with forecast
* To identify the training requirements of Movement Controllers, Team Leaders, Supervisors, Drivers, Customer Care Agents, Temporary / Casual staff to ensure they can take full responsibility for their areas of work and are fully conversant with the Safe Systems of Work
* To ensure training records are fully and accurately kept either by yourself, a Trainer, or designated persons
* To ensure the work and relevant documentation is completed in such a manner as to enable accurate charging to be made at all times
* Regularly walk the job to evaluate workplace atmosphere and operational performance
* Hold appraisal meetings and ensure all staff receive relevant training and performance development.
* Conduct Movement Controller and Team Briefings as per site agreement
Candidate Requirements
The ideal candidate should meet the following criteria:
* Must have Right to Work in the UK
* Will need to pass pre‑employment screening, including 5 years of employee reference checking
* Demonstrable management experience operating within a similar service sector environment (essential)
* Proven track record in delivering effective customer service whilst maintaining appropriate operating margins (essential)
* Previous experience of leading a large, diverse workforce (essential)
* Working knowledge of industry practices (essential)
* IOSH desirable
* Successful candidate will be required to undergo vetting checks.
Equal Opportunity
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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