A Day in the Life
The Digital Technologies Business Unit (DTBU) at Medtronic develops cloud, AI, and extended reality technologies for the operating room (OR) to augment surgical training and improve patient outcomes. Our goal is to deliver safer surgery around the world. Our Touch Surgery solution is an innovative video management and data analytics platform for hospitals that allows surgeons, OR staff, and trainees to securely access videos of their procedures within minutes after surgery to review and learn from the case.
The Technical Communications team at Digital Technologies seeks a Technical Writing Manager to take on leadership of the team. In this role, you will lead a team of technical writers in creating clear, concise, user-centric documentation. You will oversee the development of various forms of technical content, such as release notes, newsletters, help articles, user guides, quick start guides, and technical specifications. You will collaborate with Engineers, Product Managers, Customer Success, Medical Liaisons, and Marketing managers to transform complex technical concepts into simple, user-friendly materials that enhance the user experience for a global userbase.
This people management role is positioned within the Product Team at Medtronic Digital Technologies, and reports to the Senior Director of Product Development.
Responsibilities may include the following and other duties may be assigned:
1. Team leadership
2. Manage, mentor, and develop a team of technical writers.
3. Set goals, responsibilities, and performance expectations for the team.
4. Foster a collaborative, inclusive, flexible work environment that empowers everyone to do their best work.
1. Writing and editing
2. Create and maintain technical documentation, ensuring accuracy, usability, and consistency.
3. Review and edit team members\' work for quality and adherence to style and branding guidelines.
4. Publish and distribute user-facing technical content that resolves user issues and communicates the value of our video solution.
1. Project Management
2. Plan and manage documentation projects to ensure completion within agreed timelines.
3. Prioritize tasks and allocate team resources effectively.
4. Collaborate cross-functionally to align documentation with product development cycles and broader corporate communications.
1. Content management
2. Update documentation continuously to reflect changes in product functionality.
3. Optimize information architecture to maximize discoverability and accessibility by users.
4. Monitor performance metrics of technical content to identify opportunities for improvement.
1. Process improvement
2. Develop and implement documentation standards, tools, and workflows.
3. Act as administrator for our content management system, email system, translation database, and other communication tools.
4. Stay informed on industry trends and best practices in the field of technical communications.
Required Knowledge and Experience:
* Bachelor’s degree in a relevant field, or equivalent work experience.
* 5+ years of professional writing experience.
* Excellent writing and editing skills.
* Strong understanding of technical concepts, e.g., cross-platform development, cloud data management, video processing pipelines, machine learning, cybersecurity.
* Proven leadership experience.
* Proven ability to manage multiple projects and meet deadlines.
* Willingness to travel with some overnight stays
Preferred candidates will have experience working in the medical technology industry and/or in software development, with a solid understanding of Agile methodologies. Familiarity with content management systems and version control tools is important, as is a strong attention to detail—especially the ability to identify orthographic inaccuracies in this job description, and remark on it in your cover letter. Additional strengths include expertise in technical illustration, video production, or other multimedia content creation, as well as experience localizing materials for a global audience.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…
* Build a better future, amplifying your impact on the causes that matter to you and the world
* Grow a career reflective of your passion and abilities
* Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees).
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