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Resort administration assistant

Crieff
Crieff Hydro Family of Hotels
Administration
Posted: 29 August
Offer description

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

Crieff Hydro Hotel

In the heart of Scotland, we’re set in a 900 acre estate in stunning Perthshire. A home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities – including a spa, leisure center, horse-riding center and our famously exciting Action Glen. There really is something for everyone!

About the role

Behind every great guest experience is a team that keeps everything running smoothly – and that’s where you come in. As our Resort Administration Assistant, you’ll provide essential admin support for the teams that make things happen across the resort, from Maintenance and Action Glen to our Riding Centre and more.

You’ll be the go-to person for day-to-day admin tasks, helping to coordinate schedules, organise paperwork, and keep everything on track so our resort runs like clockwork. If you’re organised, approachable, and like working in a role where no two days are the same, this could be the perfect fit.

What we’re looking for

1. Great organisational skills and attention to detail – you’ll keep our busy resort teams on track.

2. Confident with Microsoft Office (Excel, Outlook, Word) and comfortable learning new systems.

3. A proactive communicator who enjoys working with different teams.

4. Someone who thrives on variety – you’ll be supporting a range of activities across the resort.

5. Flexibility and a positive attitude – you’re happy to pitch in where needed.

What you’ll be doing

6. Providing admin support for the resort team, including scheduling, filing, and reporting.

7. Managing communications between departments and ensuring information is shared clearly.

8. Supporting coordination of maintenance tasks, Action Glen activities, and riding centre operations.

9. Helping ensure health & safety checks and compliance records are up to date.

10. Handling day-to-day queries and being a helpful point of contact for colleagues.

What you’ll get from us

11. £12.21 per hour and flexible hours to fit your lifestyle (weekdays only, 25 hours per week).
12. Free Meals on Shift – Stay fuelled and focused with delicious staff meals while you work.
13. Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
14. Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
15. Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
16. Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
17. A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
18. Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
19. Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
20. Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights.

Facebook: Crieff Hydro Family Careers | Crieff

Instagram: instagram.com

Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.

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