Job Description
Calling all food lovers with operational expertise and commercial instinct. This is a rare opportunity to join a successful, growing and highly regarded artisan food business in a pivotal role at the heart of the company’s operations.
We are looking for a highly organised, commercially aware and proactive professional who thrives in a fast-paced environment and enjoys taking ownership across multiple areas of the business. You will play a key role in ensuring operational excellence, strengthening supplier and customer relationships, and supporting the continued growth of the brand.
This is an ideal opportunity for someone who enjoys working closely with senior leadership in a collaborative, entrepreneurial business where your contribution will have real impact.
WEST LONDON BASED
The Role
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* Managing and developing strong relationships with suppliers, overseeing orders end-to-end, and ensuring operational processes run seamlessly.
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* Taking ownership of stock control and inventory management, driving accuracy and efficiency across operations.
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* Coordinating transport and logistics to ensure timely and high-quality product delivery.
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* Maintaining accurate operational records, documentation and reporting processes with exceptional attention to detail.
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* Overseeing Goods Arrival checks, resolving discrepancies and damages, and ensuring accurate stock processing within Sage.
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* Managing customer orders for key accounts, including system processing, documentation, labelling and warehouse coordination.
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* Collaborating cross-functionally with warehouse, operations and commercial teams to support business growth and continuous improvement.
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* Supporting warehouse stock checks and operational projects where required.
The Candidate
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* Proven experience within operations, administration, supply chain coordination or commercial support
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* Experience within food, FMCG, hospitality or a fast-growing SME environment is a bonus.
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* A highly proactive, solutions-focused individual who enjoys taking ownership and improving processes.
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* Exceptional organisational skills with the ability to manage multiple priorities effectively.
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* Strong administrative and operational capability, with meticulous attention to detail.
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* Commercially aware with excellent relationship management and communication skills.
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* IT savvy, highly competent with spreadsheets and confident learning new systems.
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* Experience using Sage or similar ERP/inventory systems is advantageous.
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* Comfortable working in a small, collaborative and entrepreneurial team environment.
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* Hands-on, adaptable and confident operating in a fast-moving business.
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* A genuine passion for food, artisan brands and customer experience.
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* Happy with a dog friendly office!
Why Join?
This is a fantastic opportunity for an experienced professional looking to become a central part of ensuring the smooth running of an exciting, dynamic business, and be part of the close-knit team.
Interviewing now — apply ASAP.