Network Support Coordinator
Location: Abingdon, Oxfordshire (Hybrid working available)
Salary: £23,224 – £26,542 (depending on hours)
Are you looking to grow your career in franchising and operations?
We're looking for an organised, proactive individual to join our team as a Franchise Support Coordinator, providing essential support to our nationwide Safeclean franchise network.
This is a varied and hands-on role where you'll work closely with franchisees and head office teams to help deliver excellent customer experiences, support business growth, and ensure operational compliance with brand standards.
What you'll do
* Provide day-to-day operational support to franchisees, acting as a trusted point of contact.
* Support franchisee onboarding, from contracts and equipment to local marketing plans.
* Help coordinate and deliver training sessions and resources for franchisees.
* Assist with digital marketing content, social media guidance, and campaign assets.
* Track network compliance and support franchisees in meeting brand standards.
* Work on activities that drive franchise recruitment, network growth, and continuous improvement.
* Support with administrative tasks such as calls, emails, record-keeping, and data uploads.
What we're looking for
* Experience in operations, franchise support, or customer service coordination.
* Excellent communication and organisational skills with a proactive, solution-focused approach.
* Comfortable using technology and systems to support projects and data management.
* An interest in franchising, marketing, and helping independent businesses succeed.
Why join us
* Be part of a respected franchise network with a strong reputation for quality and service.
* Gain experience across franchise operations, marketing, recruitment, and compliance.
* Enjoy hybrid working and flexible hours.
* Build a career with real opportunities for growth and progression.
Job Types: Full-time, Permanent
Pay: £23,224.25-£26,542.00 per year
Benefits:
* Additional leave
* Casual dress
* Company pension
* Employee discount
* Employee mentoring programme
* Enhanced maternity leave
* Free flu jabs
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Referral programme
* Sick pay
* Transport links
* Work from home
Work Location: Hybrid remote in Abingdon OX14 4RY