Application Sales Engineer - Power Switching & Monitoring
Purpose of the position
* Propose technical solutions to address specific customer needs.
* Work with colleagues in the tender team to produce quotations and documents for our metering and switchgear product range
* Assist customers and the UK Sales team by providing technical support on large projects
* Visit key customers for training, product updates and project meetings
* Visit project sites for commissioning, training and hand-over
Key elements
* Produce quotations and tender documents for our Power Switching & Monitoring product ranges.
* Attend pre and post tender meetings as our representative
Projects
* Attend pre-delivery project meetings as or representative
* Attend post-delivery project sites for commissioning, training and hand-over
General Support
* Utilise corporate tools (CRM, Support Line) to maintain technical support service levels
* Attend customer sites as an expert in fault finding, commissioning and supporting CIM team
* Provide internal and external training for key stakeholders (sales team, CIM, system integrators, large customers)
* Develop our range of integrated products
Additional responsibilities
* Specification and promotion with end users and consultants
* Generate new business opportunities and prepare & follow up quotations
* Work with national sales manager to deliver area commercial action plans
* Development & support of target markets (water industry, systems integrators)
* Provide constructive feedback on customer technical requirements
* Additional tasks as required in line with department/company strategic goals
Key internal and external interfaces
* External: panel builders, distributors, systems integrators, OEMs, end users, regional consultants
* UK sales teams (principally PSM, although liaison with CP/CIM teams on large projects is important)
* BA Applications Developers, Key Account Managers, Service Group (SAT or CIM), Regional and Local Management Team
Key performance indicators
* Sales Target - Direct Sales within target portfolio of clients of £1.5M
* New account target file – maintain 6 live new customers under focus 225 annual visits to customers
Education and background
* Degree in electrical/electronic engineering or HND in electrical engineering
Skills
* Good computing skills including Word, Excel, Outlook, PowerPoint
* Have excellent interpersonal skills and emotional intelligence
* Excellent time management and presentation skills