Job Summary
We have an exciting opportunity for a motivated, FNP Quality Support Officer to work within our 0-19 Service in Wakefield.
The Quality Support Officer is responsible for a wide range of quality support & administrative functions including data management of the local programme. The collection, collation, input & quality check of data into the central Information System is a critical element of demonstrating how well the programme is being delivered at individual nurse & team level, with regular information being provided to senior managers, Boards & the 0-19 Clinical Programmes Unit.
Having oversight of the team's data, working with the Supervisor to ensure it is up to date & that reports are compiled for the Advisory Board & other relevant strategic forums is a core requirement of the role. Accuracy & timeliness of data inputting is therefore essential as well as competence with business systems & software packages. Other elements of the role include support to create & manage resources, liaison with programme clients & a wide range of FNP stakeholders. To carry out this role effectively, the role holder should expect to be based with members of the FNP team in order to facilitate effective co-working.
Other elements of the role include support to create & manage resources, liaison with programme clients & a wide range of FNP stakeholders. The post-holder will have a pivotal contribution to make in supporting the quality of every part of the programme.
Main Duties of the Job
* To provide comprehensive, high‑level data, administrative and clerical support to the FNP team to a high level of quality.
* To offer the family nurses practical assistance in preparing for visits, for example by printing and organising materials and resources, assembling equipment and kit for visits and activities. This includes physical and virtual resources.
* To set up and maintain efficient office support systems, ensuring that FNP materials and resources are reproduced in a timely manner and efficiently organised to enable maximum clinical contact time for family nurses.
* To develop a good understanding of the importance of the clinical and performance review requirements of the FNP Information System (Turas) and the local clinical recording systems.
* To have excellent knowledge of Turas reports and dashboards, supporting new team members in accessing and using the system effectively.
* To support the supervisor in analysing team data in Turas and clinical records to provide accurate and timely reports as required.
* To take a lead role in team data, role‑modeling a culture of learning and data analysis to support the whole team to use data effectively to inform clinical practice.
* To quality check data in Turas at regular intervals feeding back to the supervisor and team.
* To prepare and summarise data in preparation for standardised reports.
About Us
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!
We offer colleagues:
* A supportive culture so colleagues can bring their whole selves to work.
* Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
* Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast‑track Physiotherapy service.
Important Notes
* Due to high levels of interest, posts may close early if we reach a sufficient number of applications.
* Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
* Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
* All job offers are subject to satisfactory pre‑employment checks.
Job Details
Date posted: 21 November 2025
Pay scheme: Agenda for change
Band: Band 4
Salary: £27,485 to £30,162 a year per annum (pro rata)
Contract: Permanent
Working pattern: Part‑time
Reference number: 421‑CYPD‑3483B
Job locations: York House, Asdale Road, Wakefield, WF2 7JE
Person Specification
Qualifications (Essential)
* Good standard of education, including English & Maths A‑C or equivalent
* NVQ Level 3 in Business Administration or equivalent experience
* ECDL and/or advanced keyboard skills
* A recognised secretarial qualification or minimum 3 years admin/clerical experience.
Qualifications (Desirable)
* Some understanding of the Family Nurse Programme Children's health and social care knowledge
Experience (Essential)
* Working in an office environment
* Proficient in Word, Excel, PowerPoint, Publisher, database systems
* The ability to work on own initiative, problem solving and making decisions without supervision
* Excellent verbal and written communication skills
* Clinical data inputting
* Proven experience of handling sensitive and confidential issues
* Ability to manage and deliver workload to strict deadlines
* The postholder must be able to make own travel arrangements for business usage
Experience (Desirable)
* Previous experience of SystmOne
Additional Information
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer Details
Harrogate and District NHS Foundation Trust
York House, Asdale Road, Wakefield, WF2 7JE
Employer Website
https://www.hdft.nhs.uk/
#J-18808-Ljbffr