Summary
Join our friendly domiciliary care team as a Business Admin Apprentice! Work closely with our Office Manager, Organisational Director, and Financial Director to gain hands-on experience in administration, HR, recruitment, finance, and client-facing tasks—while supporting a service that makes a real difference.
Wage
£15,704 to £25,396.80, depending on your age
National Minimum Wage
Pay day is on 5th of every month. Salary to be discussed once apprenticeship is concluded
Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm
40 hours a week
Start date
Wednesday 1 October 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
* Prepare meeting notes and produce professional documents (e.g., reports, internal communications) Paragon Skills
* Organise internal events or team briefings and coordinate scheduling logistics Paragon Skills
* Set up and maintain efficient filing systems -both paper and digital -for client, finance, and HR records Paragon Skills
* Use and manage software packages (such as Microsoft Office, CRM systems, or HR platforms) for administrative and data-entry tasks Paragon Skills
* Monitor operational risks and assist in administrating budgets or financial tracking (expense logging, invoice handling, etc.) Paragon Skills
* Support HR and recruitment activities—coordinating interviews, tracking candidates, preparing onboarding documentation (recruitment and client-facing responsibilities)
* Serve as a client-facing point of contact - responding to inquiries via phone or email, and liaising with carers, families, or stakeholders
* Assist in coordination with the Office Manager, Organisational Director, and Financial Director - helping to align administrative workflows across teams
* Contribute to day-to-day office operations -handling incoming mail, supplies, appointments, and general office support
* Learn and apply key business skills: communication, organisation, planning, decision-making, document production, and project coordination
Where you'll work
Unit 1A
Hamilton Business Park, Gore Road
New Milton
BH25 6TL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PARAGON EDUCATION & SKILLS LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard
More training information
* Structure of the course will be identified by the provider, once the applicant has been recruited
* The work will take place in our office, based at BH256TL
Requirements
Desirable qualifications
GCSE in:
* English (grade C (4/5))
* Mathematics (grade C (4/5))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Logical
* Team working
* Non judgemental
Other requirements
Passing an Enhanced Adult & Child DBS check Driving Licence and own vehicle preferred No further commitments Being comfortable working in a client facing role (social care sector)