Operations Manager (Warehouse/Distribution)
Mansfield | Permanent
We're looking for an experienced Operations Manager to lead outbound operations at a high-volume distribution center (DC). In this hands-on role, you'll ensure smooth order fulfillment, quality, and cost-efficient delivery—driving performance and continuous improvement.
Key Responsibilities:
* Oversee daily outbound operations including order accuracy, packing, truck loading, and inventory flow
* Partner with leadership to improve productivity, safety, and cost efficiency
* Use performance data to identify areas for improvement and implement solutions
* Ensure compliance with all relevant regulatory and quality standards
* Lead staffing functions including hiring, training, and performance management
* Develop and manage departmental budgets, including freight and transportation
* Collaborate with domestic freight partners and oversee service performance
* Support continuous improvement initiatives in both UK and international logistics
What You'll Need:
* Experience in DC operations leadership (inbound, outbound, inventory control)
* Strong grasp of warehouse metrics, safety protocols, and compliance standards
* Proficient in WMS (preferably Manhattan) and Microsoft Office (Excel, PowerPoint)
* Skilled in troubleshooting, problem-solving, and managing multiple priorities
* Strong communication and team management skills
* Ability to interpret performance data and drive strategic action
This is a great opportunity for someone who thrives in a fast-paced environment and is passionate about operational excellence.
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