Location: London & Home Counties
Salary: £35,000 – £42,500 + package
Our client is a growing main contractor with a strong pipeline of residential new build and refurbishment schemes. They are seeking an experienced Resident Liaison Officer to act as the key point of contact between site teams and residents.
The Role
You will play a crucial role in ensuring smooth communication between residents, clients, and site teams across live construction projects.
Key Responsibilities
Acting as the primary contact for residents during works
Managing complaints, queries, and access arrangements
Organising resident meetings, newsletters, and updates
Supporting site teams with programme communication
Ensuring a positive customer experience throughout the project Requirements
Previous experience as an RLO within construction
Experience on new build, residential, and refurbishment schemes
Strong communication and interpersonal skills
Ability to manage challenging situations professionally Package
£35,000 – £42,500 salary
25 days annual leave
5% pension
Discretionary bonus scheme