About the company
This client is a well-established UK commercial property management company, managing business space for leading funds, REITs and real estate investors.
The Role
As the Portfolio continues to grow, They are recruiting a Customer Relationship Manager to oversee a group of flex workspace customers requiring primarily remote relationship management, with occasional site visits.
This is a front-facing, relationship-led role, acting as the main point of contact for occupiers while also supporting senior management with service delivery, site performance, and operational improvement initiatives.
The role offers broad exposure across operations, customer experience, sales support, facilities coordination and compliance, making it particularly well suited to someone looking to grow within the commercial property or flex workspace sector.
Key Responsibilities
1. Acting as the primary relationship lead for occupiers across the managed portfolio
2. Supporting occupier onboarding and ensuring high satisfaction throughout the customer lifecycle
3. Managing day-to-day customer enquiries and ticketing requests...