Overview
The post holder will be responsible for providing RA (Registration Authority) Agent and general administration support to the Information Governance Unit. This includes the registration of users, printing of smartcards and maintenance of system access levels. This also includes a range of duties in support of the Information Governance Unit.
Responsibilities
* Provide the daily operation of Registration Authority (RA), Position Based Access Control (PBAC).
* Coordinate a personal electronic diary with other RA/IG team staff diaries to ensure adequate cover for the RA function and an efficient and timely RA service to all users.
* Support users face to face, by telephone and by e-mail.
* RA Agent duties involve: registering users for smartcards; checking proofs of identity in line with national policy; taking photographs of users; troubleshooting and resolving smartcard issues; revoking or amending access rights as requested; running reports from the National Spine; undertaking regular maintenance checks of the smartcard printers; keeping abreast of all administration as part of the RA service; informing users of their responsibilities for the use of a smartcard; regularly auditing the use of smartcards across the organisation; dealing with any incidents involving the misuse of a smartcard.
* Co-ordinate the receipt of and responses to RA Agent, Sponsor and user enquiries, providing problem solving support and follow-up training where appropriate.
Further details
For further details of the role please see the attached job description. The Trust values and behaviours will be used in interview; review the Trust's Values and Behaviours as part of your application. The Supporting Information Section should reflect your understanding of these values with examples from work experience and/or personal life. The Trust is committed to Equal Opportunities and will consider all vacancies for Job Share unless stated otherwise. Disability candidates who meet the minimum criteria will be interviewed. In cases of high applicant numbers, random selection may be used to reduce numbers to interview, with disabled applicants guaranteed an interview.
In submitting an application, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm previous NHS and other employment details; this data may be transferred via NHS Electronic Staff Record and third-party systems for employment records purposes if you are appointed. UHCW NHS Trust, through its Green Plan, aims to minimise environmental impact and improve sustainability. If successful at interview you will receive a conditional offer subject to pre-employment checks, including identity and right to work verification. You may be asked to provide original documents in person or via TrustID. Depending on exposure to patients, a Standard or Enhanced DBS check may be required, with costs deducted from salary over the first 3 months.
All correspondence will be sent by email; please check your account regularly including Junk/SPAM folders.
The Information Governance Unit is seeking a dynamic, hardworking individual to join our team. Candidates should have excellent organisational, communication and interpersonal skills, experience of minute taking, and a good working knowledge of Microsoft Office. Successful applicants will join a hardworking team and participate in weekly IG presentations to large audiences and carry out IG audits. Sponsorship is not eligible for this post. A UK driving licence is essential; an international driving licence is not accepted.
University Hospitals Coventry and Warwickshire NHS Trust is rated good by the Care Quality Commission and is one of the largest teaching Trusts in the UK. The Trust is committed to equality, diversity and inclusion and to creating an environment that respects and values all individuals and promotes fairness, dignity and autonomy.
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