The On The Road (OTR) Manager is a pivotal role which maximises OTR operations and experience. Excellent at leveraging operational and stakeholder relationships, they are the custodian of on road experience at station level, creating a 'win-win' culture between Operations and the DSPs.
Responsibilities
* Working with OTR safety and site operations to deliver Regional safety metrics
* Lead OTR performance improvement across the region and provide RLT weekly visibility, including solutions
* Deliver Regional WBR for on-road performance (DSP scorecard / OTR Scorecard)
* Lead improvement activities in key priority areas for the Region
* Create sustainable business practices that create a 'win-win' culture between Operations and DSPs
* Ensure a best-in-class dispatch and on road experience at site level
* Be the voice of the DSP within the operational region
* Working with site operations, ACES and CO ensure routing efficiency and best practice is followed to improve CPP
* Owns, delivers and executes the regional capacity plans and solves as required
* Execution of Peak readiness tasks
* Plan Regional network changes (PCD, mech changes, launches)
* Coordinate OTR ACES and OTR Safety projects across the Region
* Define the medium-term OTR strategy, leading and influencing both internal and external stakeholders, partnering with Senior Regional Managers and Delivery Partner Managers, OTR ACES and Community teams to implement network-wide best practice
* Field based with regular travel required across up to 6 Last Mile Delivery Stations plus associated nodes
Qualifications
* Experience in digital advertising and client facing roles with a focus on data analysis
* Experience with annual brand and media planning
* Experience hiring and developing sales management teams
Equal‑Opportunity Employer
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