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Market & customer insight manager

Crawley
Planet Pharma
Customer insight manager
Posted: 11h ago
Offer description

Job Title: Customer & Market Insights Innovation Lead Location : Reading - Awaiting confirmation on any onsite requirements
Sector : Global Biotech
FTE: 3 days per week (may flex to 4/5 during busy periods if possible)
Contract Length: 12 Months Contract

We’re looking for an experienced Customer & Market Insights Innovation Lead to join a leading global biotechnology company as it prepares for major product launches in the UK & Ireland.
This is a unique opportunity to join a forward-thinking team dedicated to making a difference in areas of high unmet medical need, including postnatal depression and Alzheimer’s disease.

This role blends analytical rigour, commercial strategy, and innovative thinking —ideal for someone who thrives on translating complex data into meaningful decisions and enjoys working cross-functionally with senior stakeholders.


You’ll act as a key partner to local launch teams, driving market understanding, forecast performance, and strategic planning by:
Collaborating with regional and global teams on performance tracking and reporting
Using data visualisation tools (e.g. Power BI, Excel) to communicate insight effectively


Strong experience in pharma, biotech, or life sciences consulting
Track record in forecasting, market analysis, or customer & market insights
Advanced Excel modelling and Power BI (or similar visualisation tool) experience
If you would like to discuss this vacancy further or to discuss your career options in confidence, please contact Femi Olubodun via telephone on +44 (0) 2039288387 or email on: folubodun@planet-pharma.Planet Pharma offers a competitive referral scheme so you will be rewarded for your help!

About Planet Pharma

Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering.
Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing.

We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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