Job overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY SWANSEA BAY UNIVERSITY HEALTH BOARD, ELIGIBLE AGENCY WORKERS, SBU VOCATIONAL TRAINEES OR SBU VOLUNTEERS.
An exciting opportunity has arisen for a full-time Medical Secretary in the Oncology Department. The post holder will be responsible for a comprehensive, confidential and efficient secretarial service to the Oncology department, including the Consultant Oncologists, their junior staff and the Oncology Team.
Main duties of the job
We are looking for an enthusiastic individual with excellent communication and interpersonal skills, as they will be liaising with a wide variety of personnel at all levels both internal and external to the Health Board and from numerous external organisations.
We are looking for an individual who can manage the day to day running of the office, their workload, use their own initiative and who is able to cope with tight and multiple deadlines, in a constant changing environment.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh
Person specification
Qualifications and knowledge
Essential criteria
1. Educated to vocational level 4 or able to demonstrate the equivalent level of knowledge skills and experiences Or RSA /OCR level 3 or equivalent qualification/experience plus Medical Terminology ECDL or equivalent experience
2. Knowledge and ability to use Microsoft office applications
3. Evidence of Continual Personal Development
Desirable criteria
4. City & Guilds (AMSPAR) Level 3 Diploma in Medical administration
5. NVQ 3 Customer Service
6. ILM Level 2
7. NHS Statutory and Mandatory Training
8. ESR self-serve(or equivalent experience of application)
9. Knowledge of Referral To Treatment process (RTT)
Experience
Essential criteria
10. Experience of coordinating administration activities.
11. Experience of working as a medical secretary
12. Experience of organising workload and people
Desirable criteria
13. Experience of working in within the NHS
Aptitudes and skills
Essential criteria
14. Adhere to and can demonstrate SBU Values & Behaviours
15. Excellent communication skills Good team working ethic and can work flexible to meet the service need.
16. Enthusiasm and commitment be proactive and display a positive attitude.
17. Be innovative to meet the challenges of a changing organisation. Will work unsupervised Excellent customer service skills
18. Excellent organisational skills will prioritise own workload. Minute taking experience
19. Able to provide a customer focused approach If required be able to travel between sites if relevant to the demands of the post
Desirable criteria
20. Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other Essential Criteria
Essential criteria
21. Ability to travel within geographical area
22. Able to work hours flexibly.
23. Satisfactory Standard/Enhanced DBS clearance including an Adults and Childrens Barred List check
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are not necessary