Spencer Clarke Group are seeking a Housing Officer for a Local Authority Client in Cambridge.
In this role, you will manage tenancies, support residents, and lead a small team to deliver high-quality, customer-focused housing services that strengthen communities across Cambridge.
Duties:
Deliver tenancy management, resolve complex housing issues, and take action on breaches or anti-social behaviour.
Support residents to sustain their tenancies, access welfare services, and improve community wellbeing.
Build relationships with partners, residents' groups, and other agencies to enhance neighbourhoods.
Lead and develop an Assistant Housing Officer, monitor budgets, and ensure services meet Council standards and objectives.Qualifications and Experience:
The successful candidate will have the following skills / experience:
Experience delivering customer-focused services, particularly in tenancy management, enforcement, or community development.
Proven ability to manage complex cases, resolve disputes, and achieve positive outcomes for residents.
Experience in first-line management, coaching, or mentoring staff to meet team objectives.
Strong partnership-building and communication skills, including working with residents, agencies, and community groups.What's on offer:
Salary: £20ph
*may negotiate higher for exceptional candidates, based on experience*
Contract type: 6 months minimum, with a high likelihood of extension
Hours: Monday to Friday, 37 hours per week
How to apply:
Once your CV is received, if you are successful, you will be contacted.
Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
For any further questions, please contact Taylor Kirkham on (phone number removed).INDSCGTK