We’re looking for a driven and experienced General Manager who’s ready to take the next step into a Cluster Manager role, overseeing a small group of branded coffee shops in and around Cheltenham.
This is a great opportunity to join a fast-growing, private equity-backed business with over 30 stores across the UK and big expansion plans. With a new leadership team in place, there’s plenty of room to grow as the business scales.
What You'll Be Doing
* Supporting and guiding a small cluster of store teams to deliver exceptional service and operational consistency
* Coaching Assistant Managers and Team Leaders to build capability and ensure strong performance across sites
* Working closely with operations leadership to implement brand standards and drive results
* Playing a hands-on role across sites—leading from the front, jumping in when needed, and helping build a strong team culture
* Monitoring KPIs and commercial performance while maintaining a customer-first focus
* Helping with recruitment, training, and occasional support for new store openings
What We’re Looking For
* Experienced General Manager from a coffee, QSR, or hospitality environment
* Proven leadership and team development skills
* Strong organisational and operational knowledge with a practical, hands-on approach
* A great communicator who can work across teams and adapt quickly
* Ready to step into a multi-site support role as a natural next move in your career
What’s on Offer
* Salary up to £36,000
* Genuine progression path as the company grows—this role could evolve with you
* A people-first culture with the freedom to make a real impact
* Be part of an exciting journey with a growing, well-backed UK brand
If you are interested, please get in touch at bencor-elevate .
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