Public Sector Senior Solution Architect – CX, UC & Connectivity
Base pay: £100,000 Basic + bonus and benefits. Based from home.
Our client is a Communications & Managed Service Provider supplying Communications services to Enterprise & Public Sector customers across the UK. They transform large Public Sector organisations from legacy communications to cutting edge Digital, Cloud & AI Services. As part of their expansion, they are looking for an experienced Public Sector Senior Solution Architect in CX, UC & Connectivity.
They are currently looking for an expert to lead C level conversations with existing clients, predominantly NHS, to understand Corporate strategy and help customers transform their legacy communications products and services to modern Digital Transformation solutions. They are looking for a visionary with Blue Sky thinking who can lead these customer conversations and work with Account Directors, Technical Architects and Product teams to implement real change and help the customers on their road map. Acting as a bridge between business outcomes and technical design, the Managing Architect will apply a consultancy mindset to uncover whitespace, quantify ROI and TCO benefits, and help customers align to long-term digital strategies.
The ideal candidate will need a technical background from the communications sector and expertise doing a similar role currently. You will have a strong business analysis mindset and be able to translate operational needs into measurable business outcomes. You will need excellent communication and presentation skills, with the ability to engage both technical and executive stakeholders. An advanced understanding of UCaaS, CCaaS, Networking, Cloud, and AI‑driven transformation is essential along with proven ability to influence, build relationships, and lead multi‑disciplinary teams.
You will need demonstrable experience in Solution Architecture, Digital Transformation Consulting or Pre‑Sales Leadership roles with a proven track record leading customer workshops, bids, and transformation programmes. Degree‑level education in a technology, business, or engineering discipline is preferred along with familiarity with public sector digital frameworks (e.g. NHS What Good Looks Like, Data and Digital Transformation, G‑Cloud) is advantageous.
If you have the experience explained above, to apply, please send your CV in confidence to John Sollesse, quoting LDJ293 at PMA Sales Recruitment Ltd.
Keywords: Solution Architect, Managing Architect, Technical sales, CX, Unified Communications, Connectivity, UcaaS, CcaaS, AI, Pre‑Sales Manager, Digital Transformation.
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