At Veonet Ireland, we don’t just deliver eye care — we create experiences built on trust, compassion, and teamwork.
As our Patient Services Administrator, you’ll be the first point of contact for patients, setting the tone for their entire journey.
This isn’t just an admin role. It’s a chance to be the calm, organised presence that ensures every patient feels welcomed, cared for, and confident they are in safe hands.
What You’ll Be Empowered to Do:
* Create a Seamless Welcome: Greet patients with empathy and professionalism from the very first interaction.
* Keep the Flow Moving: Coordinate check-ins, appointments, and records to keep clinics running smoothly.
* Be the Organiser-in-Chief: Maintain accurate data, prepare clinic and theatre lists, and ensure clinicians have everything they need.
* Safeguard Trust: Handle sensitive patient information with the utmost care, discretion, and GDPR compliance.
* Support Teamwork: Collaborate across clinical and admin teams to deliver seamless care.
* Maintain Excellence: Ensure reception and waiting areas reflect our high standards of care.
* Respond with Agility: Tackle inbox requests, follow-ups, and feedback with proactive problem-solving.
* Own the Details: Keep systems, files, and records precise, organised, and up to date.
Your Superpowers:
* Empathy in Action – You know how to make people feel welcome, supported, and at ease.
* Detail Obsessed – Accuracy matters to you, and you pride yourself on getting it right every time.
* Multitasking Master – You can balance competing priorities without dropping the ball.
* Calm Under Pressure – You stay organised and professional, even when things get busy.
* Team Player – You collaborate with ease and bring positivity into every interaction.
What You Bring:
* Experience in administration, reception, or customer service (healthcare background a plus).
* Strong communication skills and a people-first mindset.
* Confidence with Microsoft Office and patient systems.
* Discretion, professionalism, and respect for patient confidentiality.
* Flexibility to adapt, cover shifts, and support across sites when needed.
Why Veonet Ireland?
We’re reimagining what’s possible in patient care — combining innovation with compassion to deliver world-class services. At Veonet, you’ll be part of a supportive, collaborative team where your work directly impacts patient wellbeing.
Here, your voice matters, your ideas count, and your contribution makes a difference.
Ready to Make Every Patient Feel Welcome?
Apply now to join a team where people come first — in every way.
Start the conversation: jointheteam@veonet-ireland.com