Overview
Join to apply for the Field Account Manager role at Daisy Group.
Location: Field-Based
Working Hours: 8:30–9:00 AM to 5:00–5:30 PM
Salary: Up to £35,000 plus £5,000 car allowance/Company Car
What You’ll Be Doing
* Be the trusted face of the business, engaging with SME clients (typically 10–50 employees) and maximising value through cross-selling and up-selling
* Spend four days a week out in the field visiting customers, with one day in the office
* Attend pre-booked appointments arranged by the Customer Development team to focus on driving revenue
* Build strong, long-term relationships with customers through face-to-face meetings and follow-up
* Provide pricing and complete paperwork on-site to streamline the sales cycle
* Understand customer needs through effective questioning and active listening
* Create and execute account development plans tailored to each client’s business objectives
* Present customised, value-driven proposals aligned with customer goals
* Collaborate with internal teams to deliver a seamless, end-to-end service
* Schedule and carry out proactive outbound communications, including arranging your own appointments where needed
* Drive product penetration through strategic cross-selling and up-selling
* Meet and exceed revenue targets while minimising churn
* Identify at-risk customers and flag them to the appropriate teams to support retention
* Keep customer records, contact details, and notes up to date in CRM systems
* Maintain accurate decision-maker information and build rapport with key stakeholders
* Stay current with industry trends and continuously seek opportunities for personal and professional growth
Qualifications
* Recent experience in a sales role, ideally field-based
* Proven ability to work towards targets and KPIs
* Excellent verbal and written communication skills
* Ability to build trust and long-term relationships with clients
* Quick thinker with strong problem-solving skills
* Self-motivated and results-oriented
* Resilient, determined, and positive under pressure
* Eager to learn and open to feedback
* Strong organisational and workload management skills
* Collaborative team player
* Tech-savvy and comfortable using CRM systems
* Previous experience selling IT, telecoms, or related services is advantageous
Benefits
* 25 days holidays, bank holidays worked are reclaimed as leave, and an additional day for each year of service up to 30 days
* Holiday purchase scheme
* £500 referral scheme bonus
* Professional development to help you achieve your personal goals
* Eye care vouchers and discounted Medicash membership
* Access to discounts and savings at more than 1,200 retailers
* An additional day off on your birthday or if you're getting married
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Telecommunications
Referrals increase your chances of interviewing at Daisy Group by 2x
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